Pellets Direct is a highly recommended company that provides great service and delivery. They offer quality heating products at a great price, and their staff is super helpful, informative, and kind. Customers appreciate their courteous delivery service, where pellets are placed exactly where they want them. With a quick and easy ordering process, Pellets Direct has earned a loyal customer base that will continue to do business with them for years to come.
I saw a bunch of mixes reviews on here and not sure why... all I can say is this was my first time ordering from this place and it was 100 percent smooth! From ordering to delivery I couldn't ask for any better! Came home from work order was placed where i had asked actually even closer to where i needed it! Even wrapped nice and tight keeping it safe had their been any suprise bad weather.. This place is now my go to for all future orders! Don't hesitate and give them a try!
Thank you pellets direct and a special thank you to the delivery driver!!
Dec 2025
5.0★★★★★
The customer service was amazing. The prices were fabulous and, more importantly, with top notch pellets they delivered swiftly and on time! Looking forward to using them again in the future!
Oct 2025
5.0★★★★★
Been buying from Kevin and Tammy for years and always great service and delivery. Their term say to mark the area where your pellets should be delivered, and that the driver will not knock on the door or ring the doorbell for safety reasons – all good. We leave a big sign in the driveway where we want the pallets dropped and that's where they are delivered.
