America's Best Contacts & Eyeglasses

Nov 2023

I wanted to love this option for new eyeglasses. My first impression: there are great employees like Andrea, Danielle and the manager who’s name I can’t recall. BUT, two of the receptionists don’t seem to understand good customer service. They also didn’t seem to know the answers to half of the questions they were asked and rely on either giving wrong answers or rudely interrupting coworkers who are busy trying to do their own jobs. You’re told no need for an appointment just come on in. I did, but be prepared to wait depending on whether staff is there or not. While I waited, I did not enjoy listening to the receptionist complain and speak rudely to customers...read full review

Sep 2023

I’m happy I found this place. The people who work here are so amazing. They’re so kind. It was fast and easy to make an appointment online and my wait time inside was no longer than five minutes. The people who worked there are absolutely amazing and very knowledgeable, I recommend this location.

Sep 2023

Honestly like what is their process and who are they playing games with . Customer service is okay but the process to receive contacts and glasses is ridiculous . I ve been wearing contacts since 16 and never had a doctor have to order trail contacts them not have them come in at the same time . They are playing kid games . Because this is beyond bogus and unprofessional on the doctor part . The staff is the office is cool.