Pioneer Service & Supply Inc

Feb 2024

Pioneer installed our heating and air conditioning system when we built our home in 1997. They have been our "go to" hvhc technicians ever since. The entire team, starting with Colleen in the front office, the technicians, and Rick the owner are all professional, knowledgeable, courteous, and communicate well throughout the service experience. We schedule our annual heating and annual air conditioning preventative/routine maintenance services with Colleen. She is courteous and professional, and works to link up our schedules with Rick's availability. Twice a year, Rick checks our furnance and heat pump and together we do what we can to extend the longevity of it. When...read full review

Aug 2023

I don't write many reviews , however I felt the need to for this company as I have had a very good experience, I had them replace an old geothermal unit with a new Water Furnace series5 and add a buffer tank for the domestic hot water , they came out , inspected the situation, we discussed the options and decided on the system, they ordered it, gave me plenty of notice on when it would arrive , then scheduled the install, the install took only one day as they were just removing the old unit and replacing the new one , however as picky as I am I feel that they did a fantastic and clean install. its been working great with no issues, I am currently considering them for...read full review

Feb 2023

Pioneer is a tremendous asset to our region and provides exemplary HVAC expertise and service. This review is based on using Pioneer for all of my HVAC needs for the past 5 years where they have always been most responsive in addressing and explaining issues that have surfaced which is a welcome change from my previous two other HVAC companies that came highly recommended from the manufacturer only to find their technicians were inadequately trained. A huge shout out to Rick who is their lead technician who is most knowledgeable, dedicated and accommodating. Coleen, who works in the office, is most professional and has always been helpful as well.Services: A/C system...read full review