Windows Installation near Export

“It's been a week since Mt. Pleasant Windows replaced 10 windows and turned our two-season sunroom into a four-season room. My wife, Karen, and I could not be more pleased with the way the project turned out. It was something we wanted to do for a long time and are glad that the job your company did allayed any reservations we had about working with a window replacement company. We were especially pleased with the way your crew - Joe, Charlie, Ben, Josh, Brandon and Michelle - a very pleasant bunch - went about their business. Many thanks to you all.This past December, Mt. Pleasant Windows installed a new patio door to complete our four-season room. It was a different crew this time but it was the same first-rate work. About two weeks after the installation we found the locking mechanism a little stiff. Your quick response corrected the problem. We're looking forward to some additional work on our home later this year and will not hesitate to contact Mt. Pleasant Windows for a bid.Service: Vinyl window installation & replacement“

“We have had work done by Energy Swing on several occasions. They got our windows installed even sooner than we expected this time. If you have an issue, they always send someone out pretty quickly. The guys who installed our windows today did a great job- thanks Fred and Steve!“

“You will be pleased with Kish Windows and Doors from the quote process through delivery and installation. Pricing is very competitive. Communication is excellent. Installation is very professional and their work is extremely meticulous. You will not be disappointed by choosing Kish Windows and Doors!“

“Had a major failure on the hinges of our glass door to our business, Suburban glass was able to take care of the repair in less than 48 hours allowing us to operate during our normal business hours. Without their speedy service we would have missed out on a weekends worth of business. Door operates as smooth as ice now. Great work!“

“Diamond Construction is top notch. Always on time, friendly skilled workers and work was completed as promised. Definitely would recommend and use them again!!“

“The windows are amazing and block out so much noise! They look beautiful! The sales team and installation crew were also awesome and we couldn’t be happier with our choice! You won’t be disappointed!Service: Vinyl window installation & replacement“

“Very professional. My house was currently under renovation when they put in the windows. The crew came in and treated it the same as a finished house. They put down plastic and swept up after they finished. They were very efficient. It took about 7 hours for them to install 10 windows.“

“It's 2022, a nippy 10 degrees outside. The new roofing by 1st Choice Home Improvements has been great. The dark color melts the snow off the roof fast, no problems with the gutters filling with water and freezing up, I keep them clear of leaves through the fall months. The pin oak trees in the front yard are a problem, the leaves stay on them when all the other oaks are bare, so I gotta check the gutters more than I like. I'm calling these guys when I get back from Florida to do the other garage in the same shingles to match it up with the house.“

“Each time I may need to call Jeff and his team, they are very responsive to my issues. My most recent call was for a maintenance check of my roof and flashing after a very windy winter season. After my call, they were on my roof two days later, making sure all my issues were resolved. I would recommend Hilinski Construction to anyone who wants a job done correctly the first time, and treats large and small jobs with care.“

“I been working with Pella for years on projects at our home. Many great experiences and some not so good.Recently we were assigned a different salesman to help with our window & doors project that was not going as you would expect from Pella.I found John Palumbi to be very responsive, on all my questions even after hours. John Palumbi has a lot of pride in his job and his products he represents. I rate him as the best contact in recent years from Pella Pittsburgh Division. Definitely 5 Star service.“

“Once we were alerted to the fact that the individual who gave us the initial quote etc. was no longer with the company the owner took over coordinating the job. From that point forward he was great with keeping us updated on when he would be able to obtain materials, any delays that came up on the supplier end and kept us updated as far as scheduling around weather etc. He came out after the job was completed to make sure we were happy with the work as well as to make sure it was up to his standards. After the initial hiccup, we’ve been happy with everything moving forward. Obviously I didn’t want to update the review until the work had been completed. Now that the work has been completed I can definitely say that I would not hesitate to recommend them and will likely use them again in the future.I WOULD have given a higher star rating as we have been happy with the work. Why I didn’t: my initial phone call with Kevin after the problem employee (who is no longer with them) did not start out well. While I understand that from his perspective we SHOULD have been aware that the time line we were given was unrealistic, that’s hardly a fair assessment to place on a customer. A customer can only rely on the information a company’s representative provides, so if that representative states that there are no pending jobs and that your job will be next in line after current projects are finished as a customer you believe them. Then there is the response from the company to my initial review. The response COULD have simply been “We regret that the former employee gave the customer the wrong impression as far as timeline and we are actively working with this customer to make things right.” At the end of the day, the issue wasn’t that I as a customer had an unrealistic timeline or was in anyway unreasonable in my expectations. The blame lies with the then employee. I do hope in the future they will refrain from placing blame on customers; there are certainly times when customers are unruly and deserve blame but that is NOT the case here. All we required was open communication as to timeline changes.Updated Review: Original Review Below, which given the response from the business I will leave posted.We signed a contract for gutter work on July 7th with Zach (the owners son). At the time we signed he assured us that the work would be completed by July 22nd unless we got a lot of rain. I reached out to him the week of July 22nd because I hadn’t heard from him. He said he’d be on property the 22nd. The day of the 22nd he “mixed up” my project with another one and went to that one. He apologized and said he’d get back to me over that weekend. He did not. The following week it did rain some that following week but there were definitely dry days. I reached out to him over the weekend of July 30th and still heard nothing. I tried again today. He refused to answer my call or text and when he finally did answer he was rude, as though the fact that I am now getting forceful with wanting a response and timeline for when a job I have already paid in part for and which he has gone over a week without response in regards to is somehow unreasonable.At the time we signed the contract we were very clear with Zach about our expectations as far as the timely completion and that we had been burned in the past by contractors taking our money and then failing to do the job.“

“Very pleased with my new roof. The process was very easy and the service was polite, timely and thorough. Everything was on time and all questions answered.“