Drybar - Suburban Square

Drybar - Suburban Square specializes in providing high-quality blowout experiences, aiming to be the best in this service. Clients have shared positive feedback about the professionalism and friendliness of the staff. The area manager, Victoria, and branch manager, Telisha, received praise for their dedication to customer satisfaction. One customer appreciated how Victoria addressed a previous unsatisfactory experience at another location, making her feel valued, and even offering a complimentary add-on as a gesture of goodwill. The stylists at Drybar are known for their skill and friendly attitude. One client praised her stylist Kristen for her excellent work and enjoyable conversation, noting that her hair looked incredible afterward. Another customer mentioned that their hair turned out shiny and healthy after a last-minute appointment. The blowout service, priced at $59, was highlighted as a positive aspect, along with thoughtful touches like receiving a Drybar umbrella on a rainy day. Recently, customers have praised staff members like Cassandra, Marina, and Anne Marie for their professional, friendly attitude, and the excellent results they delivered, with one describing her hair as the best she's ever seen. Some clients experienced a lack of acknowledgment from stylists upon arrival, with a few waiting without greeting before their appointments. This suggested the need for a dedicated receptionist to welcome guests promptly. In one instance, two stylists did not greet a guest until directly addressed, which was seen as a minor issue for overall service quality. Despite this, the overall experience remains positive, especially with attentive staff who go out of their way to make clients feel special. The salon continues to be a preferred destination for quick, beautiful blowouts suitable for everyday or special occasions, such as Valentine’s Day.