8AM - 5PM
245 Lawson Ln, TenmileOpen 24 today
1870 San Souci Dr, Roseburg“Had a man named Dave come out and do some work at my parents place. He was very knowledgeable and had us fixed up and working again within 90 minutes. Saved the day on a weekend!“
Plumbers
Plumbers
“In today’s digital age, online reviews have become a crucial part of our decision-making process. Whether we’re choosing a restaurant, buying a new gadget, or booking a hotel, we often rely on the experiences of others to guide us. However, it’s important to remember that not all reviews are created equal, and they may not always be trustworthy.
Anyone Can Leave a Review.
One of the main reasons online reviews can be unreliable is that anyone can leave a review. This means that reviews can be written by people who have never even used the product or service. In some cases, competitors might leave negative reviews to harm a business’s reputation, or companies might post fake positive reviews to boost their own ratings.
Bias and Subjectivity
Reviews are inherently subjective. What one person loves, another might hate. Personal preferences, expectations, and experiences can vary widely, leading to vastly different reviews for the same product or service. This subjectivity can make it difficult to determine the true quality of a product or service based solely on reviews.
Fake Reviews
Unfortunately, fake reviews are a common issue. Some companies hire people to write glowing reviews, while others might use bots to flood review sites with positive feedback. On the flip side, disgruntled customers or competitors might leave false negative reviews to damage a business’s reputation. Understanding social influence bias can help you critically assess reviews and recognize when your own opinion.
Personal Experience
I personally love Roto-Rooter. I have been a customer for 4 years and never had a problem. Did they raise prices? Yes. Did the gas companies and grocery stores raise prices? Yes. So, why can’t they? Am I so mad about this that I’d leave a horrible review? No.“