About Western Heating & Cooling
Western Heating & Cooling Inc. is a trusted HVAC service provider located in Portland, Beaverton, Forest Grove, and surrounding areas. With decades of experience, their skilled technicians handle heating and cooling repairs and installations with professionalism and care. Customers appreciate the friendly service and the quality results delivered by the team. They offer 24/7 service to assist when needed, ensuring that help is always available. Reviews highlight the friendliness and knowledge of the receptionists, along with the patience and expertise of the technicians. Clients report satisfaction with new system installations and prompt repairs, often feeling treated like family. One customer praised the clear explanations provided during the repair process, enhancing the overall experience. Recently, clients have shared their positive experiences, including how the team went above and beyond to fix issues, even in challenging weather conditions. The technicians are noted for being polite and thoughtful about customers' properties, always keeping them updated on arrival times. The team’s professionalism was especially evident when Jacob serviced the AC quickly and efficiently, checking warranty coverage and saving money. Another customer appreciated the honest feedback, reasonable costs, and noticeable improvements after service. Additionally, Western Heating & Cooling responded promptly to follow-up needs, with technicians like Kenny and Jacob conducting thorough inspections, diagnosing issues, and explaining repairs in detail. Their efforts have led to systems working well during hot weather, leaving clients quite pleased. Overall, Western Heating & Cooling is recognized for its commitment to excellent customer service and reliable HVAC solutions, making it a local favorite for many years.
The entire crew arrived onsite at the promised time, and even though it was early morning and I was their first stop, every single one of them were alert, extremely courteous, and amazingly professional. They answered my questions and addressed any concerns, and then they got right to work. They worked efficiently, and were very respectful of my property, and you can tell that every single one of them takes pride in the work they put out. The install was lightning quick, and they were wrapped up before lunchtime. I was walked through the work that was done, and how to use the new thermostat. Once the install was completed, the work area was thoroughly cleaned of...read full review
Matt arrived on time, was professional and thorough. He helped me to understand how a recent power surge had damaged to our unit and had the part to replace it. We are pleased that we signed up for the annual maintenance plan. I highly recommend this company for installation and service of all furnace, heat pump and air conditioner products.
Juniper did a great job identifying and fixing a valve leak on my moms AC unit. I feel confident her AC unit is ready to keep her comfortable during the summer. Juniper did a good job explaining to me what she was doing through out her inspection and fixing process.