About Western Heating & Cooling
Western Heating & Cooling Inc. is a trusted HVAC service provider located in Portland, Beaverton, Forest Grove, and surrounding areas. With decades of experience, their skilled technicians handle heating and cooling repairs and installations with professionalism and care. Customers appreciate the friendly service and the quality results delivered by the team. They offer 24/7 service to assist when needed, ensuring that help is always available. Reviews highlight the friendliness and knowledge of the receptionists, along with the patience and expertise of the technicians. Clients report satisfaction with new system installations and prompt repairs, often feeling treated like family. One customer praised the clear explanations provided during the repair process, enhancing the overall experience. Recently, clients have shared their positive experiences, including how the team went above and beyond to fix issues, even in challenging weather conditions. The technicians are noted for being polite and thoughtful about customers' properties, always keeping them updated on arrival times. The team’s professionalism was especially evident when Jacob serviced the AC quickly and efficiently, checking warranty coverage and saving money. Another customer appreciated the honest feedback, reasonable costs, and noticeable improvements after service. Additionally, Western Heating & Cooling responded promptly to follow-up needs, with technicians like Kenny and Jacob conducting thorough inspections, diagnosing issues, and explaining repairs in detail. Their efforts have led to systems working well during hot weather, leaving clients quite pleased. Overall, Western Heating & Cooling is recognized for its commitment to excellent customer service and reliable HVAC solutions, making it a local favorite for many years.
Had a mini split put on a year ago and absolutely love it. Have had excellent service with Western Heating and Cooling. Their technician Matt came to do the yearly check, very nice and professional young man. They have been wonderful to work with.
Michael the service technician was very professional very kind very thorough he explained everything to me he even went above and beyond he's been out to my place before to fix things and I really really appreciate him he's one of a kind and I would recommend him and your company to anybody five star
Having experienced much frustration finding contractors to follow through on nearly anything in our area, the experience with Western was refreshing. Not only did they follow through, they were responsive, friendly, and set us up with an appointment within just a few days of calling. In fact, it would have been sooner if not for our own personal schedules.
When Michael arrived, he was kind, respectful, and thoroughly explained his work and follow-up recommendations. No pressure or upselling, just logical suggestions with photographic evidence to support them. I look forward to working with Western for our routine maintenance going forward.