About Rescue Rooter
Reviews for Rescue Rooter
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Rescue Rooter took good care of a basement flooding emergency and a sewer line backup. They arrived within maybe two hours, did impressive scoping to diagnose the issues, and proposed solutions. They ran a video of the line and customers were able to see where the problem was. They cleared the plug and discovered that the sewer line outside the house had partially collapsed. They cleared the line enough so it could be used until they got a permit for the replacement. They showed up when they said they would and customers were very pleased with the replacement work and the speed of completion. The technician truly empathized with a plumbing nightmare, proposed several options, and fixed the problem. They went above and beyond to fix an emergency water problem promptly, even coming in on a day off to finish the job. A plumber did amazing work, was professional, and got it done quickly. They completed a major project within time and estimate, in spite of it being over a major holiday. Customers would use them again but hope it will never be necessary.
I have had very good plumbing experiences with this group until recently when I learned that a few of their plumbers are involved in kickbacks with a fairly disreputable water damage mitigation company. Watch out for people that suggest drytime or any water mitigation group too quickly because they’re getting kickbacks. I was told by a guy from three mountains that he would give his life to that company who has put a lien on my house because the insurance company will not pay their exorbitant fee fees And my insurance company views this mitigation company as one of the most disreputable in the area. Buyer beware and shame on you Three Mountains for not monitoring...read full review
I own a small dog grooming business that had an emergency water problem. Our landlords refused to help us and we found Rescue Rooter online. They went above and beyond to fix our issue promptly, even coming in on a day off to finish the job. We worked with Kyle and Graham and would highly recommend Rescue Rooter's services to anyone experiencing plumbing issues. We deeply appreciate your help with our business.
Happy holidays, best wishes and puppy kisses!
Rescue Rooter took good care of our basement flooding emergency. They arrived within maybe two hours, did impressive scoping to diagnose the issues, and proposed solutions. With our approval, days later they started a major project to completely redo the wastewater connections in our basement. They completed it within time and estimate, in spite of it being over a major holiday. We would use them again but of course hope it will never be necessary.