911 Restoration PDX

Name: 911 Restoration PDX
Address: 13520 Southeast Division Street, Portland, Oregon, 97236, US
Telephone: (503) 208-9780
Rating: 3.4

3.4 55 reviews

Water Damage Restoration Service, Plumbing

13520 Southeast Division Street, Portland, OR 97236

(503) 208-9780

Overall rating

3.4

out of 5

55 reviews

5 star 54%

4 star 4%

3 star 2%

2 star 7%

1 star 33%

About 911 Restoration PDX

911 Restoration PDX provides exceptional service in emergency water damage and mold remediation. Customers consistently highlight the company's prompt response and effective communication throughout the process. The team is friendly, efficient, and willing to work with clients on pricing, especially when dealing with insurance issues.

Many reviewers appreciate the thoroughness of the staff, who handle each situation with care and respect for personal belongings. Technicians are noted for their empathy and professionalism, making challenging situations more manageable for clients. The team, led by knowledgeable project managers, ensures that all necessary steps are taken to address water damage and prevent further issues, such as mold growth.

One customer shared a detailed account of dealing with significant flooding and mold after an atmospheric river event, praising the team for their organization and support during a stressful time. They appreciated the advice given for future waterproofing solutions and the ongoing follow-ups from team members.

Overall, 911 Restoration PDX is recognized for its reliability, expertise, and compassionate service, making it a trusted choice for those facing water damage and mold concerns.

Reviews

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Jan 2026

5.0

Richard is so kind and explains everything clearly. I agree with all the positive reviews for 911 Restoration Portland, as I have also experienced top-notch care and service from every member of the team. My condo was hit by an atmospheric river the week before Christmas, plus my place sits at the top of a hill in Gresham, and that night the east wind hit the southeast wall with fury, combined with a monsoonic experience from the atmospheric river (monsoonic is now a word... - go ahead and use it...). Richard was my Project Manager, and he sent Daniel out first to set up all the drying and dehumidifying equipment. Then the team arrived and boxed and labeled all the… read full review

Dec 2025

5.0

I just want to thank Richard and his team at 911 Restoration we had a water problem in four room rooms of my house. They came out within an hour of when I called them. Got the fans going dried things out. They did exactly what Richard said they would do in the timeframe he said they’d get it doneand all went well. Thank you.

Dec 2025

5.0

We had a pipe burst overnight on the top floor of one of our buildings, causing extensive damage. Rich was out within the hour and had a team on site within two hours. Throughout the process Rich communicated very clearly the mitigation schedule for each day and what to expect. His team was extremely professional and diligent in their work. I was impressed by 911 Restoration and would not hesitate to recommend them to others needing this type of service. It's never easy when an event like this happens, but it makes all the difference to have a great mitigation company.

All 55 reviews