About Imperial Flooring America
Imperial Flooring America is a well-established flooring business known for its wide range of high-quality products, including hardwood, carpet, tile, laminate, and vinyl. Customers have praised the company for its exceptional service and commitment to satisfaction. With decades of experience, Imperial Flooring America has successfully completed numerous projects, earning a reputation for going above and beyond expectations. Clients appreciate the professional installation and the knowledgeable staff, who provide helpful guidance and support throughout the selection process. The installation teams are noted for their punctuality, organization, and thorough communication, which help reduce stress during projects. Customers have reported transformative results in their homes, with particular praise for the craftsmanship and attention to detail. The friendly staff, especially the sales representatives, are recognized for their dedication to ensuring that clients find the perfect flooring solutions. The staff was incredibly helpful in showing options and comparing products to ensure customers got what they wanted. Service and communication are often described as fantastic, making the shopping experience smooth and enjoyable. Many customers have worked with knowledgeable staff, like Paul, who provide clear information about different options and maintain great communication. One customer shared how Julie, a friendly and professional team member, helped them choose the perfect luxury vinyl to complement their wood oak floors after exploring various samples. She cheerfully managed the process, including dropping off more samples at their home to help finalize the decision. Because replacing flooring is a big and costly decision, such attentive guidance is highly valued. Overall, Imperial Flooring America is highly regarded for its quality products, excellent customer service, and welcoming shopping environment, making it a top choice for those looking to enhance their spaces.
We have had Imperial Flooring help us with two carpet installs in the last year. They are easy to work with, and do a great job. Ashley Taylor, in particular, is awesome. Always a joy to work with her.
We've relied on Imperial Floors for years. The service and skill were always exceptional. As the manager, Casey always provided excellent communication and follow up. Our floors were beautifully installed by experts! Thanks also to Bernard.
From the moment we entered the store we were impressed with the professionalism and knowledge of their products. We were looking to purchase vinyl flooring and carpeting for our whole house. We were able to take samples home to decide which products would fit our needs. Once we chose what we wanted Ashley Taylor came to our home for measurements and we were scheduled for the installation three weeks later. The installers were exceptional and made sure our home was clean before leaving. The installers were able to work around some of the heavier furniture and piano that was left in place. We didn't have to remove our dishwasher which was a bonus. I wouldn't hesitate to...read full review