About Pacific Northwest Truck & Off-Road
Pacific Northwest Truck & Off-Road is a reputable business with over 35 years of experience in the automotive and diesel industry. They are committed to providing a stress-free experience for all customers. The company specializes in a wide range of services, including turbo replacements, wheel bearing repairs, coolant flushes, and engine block vent installations. Customers praise their professionalism, reliability, and thoroughness. They have a proven track record of delivering quality work and consistently exceeding customer expectations. Pacific Northwest Truck & Off-Road is known for their willingness to go the extra mile, even in challenging situations. They have helped customers stranded in remote locations, offering tow services, part acquisition assistance, and vehicle warm-up facilities. Customers have praised the staff's knowledge and great customer service, with one customer even getting their Ford truck back on the road 3 weeks quicker than the Ford dealer quoted. Another customer, who was on a long vacation, was able to get their truck fixed and back on the road the same day. The business has also been commended for their fair pricing and their ability to accommodate customers, even on short notice.
My fuel pump failed. After they replaced it they discovered that it wasn’t working properly. They discovered an electrical issue that had caused the old pump to fail. They went the extra mile to diagnose the problem so it won’t happen again.
These guys are the best in knowledge and great customer service. I payed out of pocket an additional $700+ to have my Ford truck towed to PNWT & Off-Road for repairs (blown transmissionand). They had my truck back on the road 3 weeks quicker than the Ford dealer quoted me.
On long vacation and truck went into limp mode. I was able to drive the truck 30 miles to Pacific Northwest Truck. They did a scan, got the defective part and I was on the road again same day. Over and above what I expected. Save me money and loads of time. Big thanks to the guys.