Massage Envy - Murray Scholls

Jun 2021

This business is permanently closed. Per the sign on their door, they are closed as of 4/16/2021, yet they don't specify this on Google nor do they have an outgoing message on their voicemail. They claim the closure is due to COVID-19; however, they have always been so busy that bookings are at least a month out.

May 2021

This location is incredibly poorly managed. According to signs posted on their doors, they've permanently closed as of 4/16/2021. However, as a client who has consistently held appoints here (every 3-5 weeks) for over 18 months and didn't cancel my membership when they were shut down because of the pandemic, I wouldn't have expected to learn they were close before I showed up for an appointment. I never received a courtesy call that they were closing. They didn't even update their voicemail. Given that this wasn't the first time the changed hours after I had scheduled an appoint and they didn't communicate that change with me, I shouldn't be surprised. But I'm still very...read full review

Feb 2021

I have tried to follow up on appointments made at Murray-Scholls massage envy location. I have to book out several months to even get an appointment and invariably they call and cancel my appointment the day before with no offer to make another appointment. The staff is rude and extremely not helpful. I spoke to the owner of the franchise and he was worse. I can't believe this place stays in business. I have belonged to massage envy for many years and have never experience such unprofessional behavior. I would strongly recommend going anywhere else for massages. Worst business I have experienced in a long while.