I always have a good experience here! Special shoutout to my Family Doctor Dr Dawood for always being accommodating with my requests, and Dr Michaels whom I have had the pleasure to cross paths with at my walk-ins!
The staff is usually very pleasant! The nurses are thorough and gentle, and receptionists try their best to be helpful despite clearly being overworked.
I see a lot of comments mentioning the staff lacks pleasantries, but I have been going there since 2014 and I have never experienced this. Be respectful and kind is all I will say and it will be given back to you! They are doing the best they can with the limited resources that they are provided with. Maybe… read full review
About Family Care Medical Centre
Family Care Medical Centre is highly praised for its dedicated staff and compassionate care. Reviewers express deep gratitude for the reception team, noting their professionalism and kindness. The nurses are described as phenomenal and awesome, particularly for their empathy. Dr. Ceccutti and Dr. Michael receive commendations for their thoroughness and attentiveness; Dr. Michael is very knowledgeable and takes the time to explain everything. The doctors are recognized as the best, nice, efficient, and for providing proper care. Overall, the center is appreciated for its supportive and caring environment, making it a trusted choice for medical needs, and the pharmacy is in the same office.
Reviews
My family doctor practises here and is absolutely the best. However, I find it difficult to understand why, in this day and age, the clinic cannot process prescription renewals by fax or they only offer this option to certain patients. It makes no sense that someone should have to take a day off work just to renew a routine medication they have been taking for nine years. There should be a more convenient option for long-term patients who are stable on their medication.
I’ve come to this clinic for over 20 years. The doctors have always been good to deal with up until recently. Everything seems overly rushed, questions aren’t answered thoroughly you wait an hour plus for walk in to be seen for 5-10 minutes. I feel like my health concerns are never adequately answered with a booked appointment. I’ve had other specialists I was supposed to be referred to that I was never referred to.
My main problem is with the reception as is everyone’s problem with this clinic. They are incredibly rude and it’s been that way for years. How this is never addressed is beyond me. Really unfortunate to see this clinic in the state it’s in.
Only… read full review
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Location
3050 Garden Street Suite 104, Whitby, ON L1R 2G7
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