About West End Diagnostic Imaging
West End Diagnostic Imaging is a clinic that offers x-rays and ultrasounds. Customers find the clinic easy to reach and appreciate its cleanliness. While making appointments can be challenging by phone, the clinic's staff is consistently praised for being friendly and helpful. The receptionists are described as lovely and efficient, going out of their way to assist patients, especially when issues arise, such as a broken x-ray machine. However, some patients feel that the technician administering specific ultrasounds should have a more patient and less abrupt bedside manner, and they appreciate explanations about what to expect during procedures. The clinic currently lacks integration with PocketHealth, which some customers find inconvenient, as they prefer to receive their results directly instead of waiting to see their doctor. Overall, patients have had positive experiences, especially noting that results are often sent to their doctors on the same day for both procedures.
We had our 3D scan done by sahar by the 23rd week! I was able to ask my dumb questions and got the nicest answers to clear the stress
Plenty of photos and a video on a flash drive
Very recommended
I have always had a very good experience at this diagnostic clinic. Today I had an ultrasound appointment with Nasra, who was absolutely fantastic. She made the experience very positive and human-centred. I felt safe and well cared for in her professional hands.
I highly recommend this clinic. The administrative staff is always helpful, patient, and kind as well.
I had a positive experience here with adjusting my appointments so they were consecutive on the same day. The front desk staff (Gurleem) and technicians were very helpful with my request and went out of their way to ensure this was possible. The tests were done efficiently and professionally. Thank you so much!