Pet Valu is a welcoming pet store that treats every pet like family. With a strong commitment to providing pets with the best products for their health and happiness, Pet Valu offers a wide variety of pet food, treats, toys, and accessories. The stores are known for their friendly and helpful customer service, with staff who are cheerful and attentive to customer needs. Locations like Pickering and Kingston are consistently praised for their positive shopping experiences. Customers appreciate the spacious aisles and easy access for those with mobility issues. Pet Valu is also recognized for its high-quality selection of fish, particularly bettas, which are kept in decent-sized containers compared to larger chains. The cheerful staff creates a pleasant atmosphere, ensuring that every visit is a joyful one. Whether shopping for treats or bathing a pet, Pet Valu is a go-to destination for pet lovers.
Jolene was absolutely fantastic! She went above and beyond to help me by looking up a product I had purchased before, which made everything so much easier. She was incredibly knowledgeable, kind, and patient, even while training someone at the same time. Her excellent customer service really stood out, and I truly appreciated all of her help.
I love coming here! The store is always clean, well-stocked, and organized. The staff are friendly, knowledgeable, and always willing to help. Kayla is especially helpful whenever I visit she goes above and beyond to provide excellent customer service. Highly recommend!
This Pet Valu is a wonderful store with the BEST staff! They are community oriented, supporting in need pet organizations by hosting events, encouraging donations and maximizing any support they can give! Kayla and Bonnie are just amazing with their knowledge, assistance and support! They are so appreciated! Their part timers, like Alex, Merrick to name a few have been terrific. I'm sorry, I can't name them all in this post!!
1755 Pickering Pkwy, Pickering, ON L1V 6K5
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