About Rick Menard Heating & Cooling
Rick Menard Heating & Cooling is a reputable company that provides excellent service from initial quote to installation. They promptly respond to requests and keep customers informed throughout the process. Their technicians are efficient, professional, and courteous, offering good advice and instruction on using new systems. Clean-up is thorough, and results are satisfactory, making for a rewarding experience. Recent reviews highlight the punctuality and efficiency of the team, with customers noticing that the work was completed ahead of schedule, even when it was complicated. Every interaction with the Rick Menard team has been described as amazing, with specific praise for their coordination from initial communications to installation. Teams have successfully handled tasks such as removing an oil furnace and tank, making changes to the electrical panel, and installing new units. Customers appreciate the friendliness, helpfulness, and efficiency of the staff. One customer had a new furnace and HRV system installed, praising the technicians for being pleasant, on time, and helpful. Maintenance visits have also received positive feedback, with technicians demonstrating knowledge and providing valuable advice on maintaining systems. However, there have been suggestions for the company to supply consumables like paper towels and vinegar during service calls, as these are often needed for maintenance tasks.
Great service, excellent price, no-pressure sales.
Recently had to replace old hot water heater. Checked with a number of different companies and priced out purchase and rental options. RM responded to correspondence very quickly, and their no-pressure sales was greatly appreciated. They presented pricing options simply and plainly. They also replaced our furnace almost 10 years ago and there have been zero issues in that time. Professional, respectful, efficient with time.
Update July 2026: One of the thousands of households that were flooded in Canada Day storm, so the furnace installed by Rick Menard had to be replaced due to water damage.
Still great...read full review
The team at Menard Heating and Cooling are always friendly and professional. I had an issue with my hot water tank and they came the same day to fix. No call centres, no AI just friendly reliable service. Many thanks 🙏🏻
I used Rick Menard for to change my AC unit. The experience was fantastic! The enjoyed working with the team as they were very knowledgeable and understood what needs to be done. They provided clear explanations every step of the way.