Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 8AM - 10PM
Sunday: 9AM - 8PM
Ratings
Google: 4.4/5 Facebook: 3.4/5 Foursquare: 6.4/10PetSmart
1851 Merivale Rd, Ottawa
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I would like to say Cashier 393852 is an amazing employee, she calmly diffused a rude/erratic, customer then helped everyone with a positive disposition and kindness. Unfortunately I didn’t see her name however my receipt said Cashier 393852 so I hope she gets proper recognition from doing a great job.
The dog grooming salon is aces. They love my dog, my dog loves them. They are so gentle with her and I've never had issues with the nail trim/grind. Great experience.The treats sold in store should be reviewed. They can be dangerous to pets and can be of poor quality.Tldr: the employees in store are superstars but corporate needs a talking to.
Dog training at this location is fantastic! Amber is such a great trainer. She is always so kind, passionate and positive! We did the Beginner training with our dog and after a great experience, we’ve gone back for Intermediate, Advanced and Brain Games. The other staff here are also friendly and helpful.