May 2026
We’ve been taking our pups to Jess R at Petsmart for a few years now and we’ve never been disappointed. She is wonderful with the dogs, follows our requests perfectly and we couldn’t ask for better looking pups!
About PetSmart
PetSmart is a popular destination for pet owners, offering a wide range of products and services for dogs, cats, birds, fish, and small animals. The store provides a fun and educational experience for kids, with many animals on display. The friendly and professional staff are known for being knowledgeable and helpful, always ready to assist with questions and the homing process. Many locations also offer additional services such as dog training, grooming, boarding, and adoption. While this particular PetSmart is smaller than some others, it still carries most major brands and has clearance areas for budget-friendly shopping. Customers appreciate the clean and inviting atmosphere, even if it is not very bright inside. With new fish arriving every Tuesday and a variety of animals, PetSmart is a well-organized store that makes it easy to find everything needed for pets.
Reviews
May 2026
CORDILLIA!!!!! An experience of a life time in the fish section for me it was!. I have been to 3 different pet smart locations and none of the staff knew as much as she did. Greeted with a smile, super knowledgeable on all fish and was able to help me properly school my fish. I highly recommend kanata location. Hubby complained about how small kanata location was but when we got the service we recieved the size of the store meant nothing to him. Cordillia in the fish department should be cloned and placed in every pet smart location so that every person buying fish can gain the proper knowledge on their fish and tanks! Way to go CORDILLIA. I HOPE OTHERS GET TO EXPERIENCE… read full review
Mar 2026
My god to pet store for everything cat/dog essentials.
The staff are generally kind and patient. I appreciate Marc at the check out. Down to earth and polite. When you need assistance, the managers are helpful and understanding, which is nice to see. The point system is the cherry on top. I love the 5,000 points back in savings days for those larger purchases.
Make sure you get the app!
Good selection
Photos
Hours
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM
Location
255 Kanata Ave., Ottawa, ON K2T 1K5
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