About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Shoppers can now enjoy the convenience of online shopping and pick up at their local PetSmart within two hours. Select store locations also provide dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Customers have praised the impressive service at PetSmart. Many have had fantastic experiences at the grooming salon, where groomers like Keden and Myckaila have been noted for their friendliness, patience, and care. One customer mentioned their dog came home looking fabulous, with a shiny and soft coat. Overall, the grooming experience has been described as a joy, with high praise for the staff. Reviews highlight the professionalism and knowledge of the staff, even during busy times. Customers have reported wonderful experiences, such as when the Burkes purchased a guinea pig and gecko, commending the associate, Emily, for her extensive knowledge and helpfulness. Some customers have noted a preference for dog products over cat options, feeling that the store caters more to dogs. Despite this, many appreciate the reliable products and services available, as well as the convenient location and accessibility. Overall, PetSmart's wide product selection, exceptional customer service, and convenient services have earned it positive reviews from satisfied customers.
Had my dog there for his grooming. My dog was very excited and the groomer Anna did a wonderful job in calming him down and making sure that my dog gets the best treatment. When it was time to pick my dog, my dog was very excited and happy as he had a wonderful time and was looking handsome. Thank you for the wonderful experience.
Love the location, the staff are pleasant in assisting pet owners for exactly what our pets need. The take the time to go over over dog foods, treats, other products. What I love the most is they take weekly orders for a consistent supply. They also have a loyalty program plus take Airmiles which is a total bonus for us point collectors. If you're unsure you pet will like the dog food, they offer samples to try. My puppy's favorite toy is from PetSmart Orleans on Tenth Line Rd.
The staff here is phenomenal! Especially everyone in the pet hotel who take care of my baby Zachary. What a wonderful group of people! Your care and kindness take all of my worries away. Thank you so much everyone!❤️