Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
Ratings
Google: 4.4/5
Facebook: 3.4/5
Foursquare: 7.5/10
Yellowpages.ca: 5/5Map & Location
1750 Innes Rd, Ottawa
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PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Shoppers can now enjoy the convenience of online shopping and pick up at their local PetSmart within two hours. Select store locations also provide dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Customers have praised the impressive service at PetSmart. Many have had fantastic experiences at the grooming salon, where groomers like Keden and Myckaila have been noted for their friendliness, patience, and care. One customer mentioned their dog came home looking fabulous, with a shiny and soft coat. Overall, the grooming experience has been described as a joy, with high praise for the staff. Reviews highlight the professionalism and knowledge of the staff, even during busy times. Customers have reported wonderful experiences, such as when the Burkes purchased a guinea pig and gecko, commending the associate, Emily, for her extensive knowledge and helpfulness. Some customers have noted a preference for dog products over cat options, feeling that the store caters more to dogs. Despite this, many appreciate the reliable products and services available, as well as the convenient location and accessibility. Overall, PetSmart's wide product selection, exceptional customer service, and convenient services have earned it positive reviews from satisfied customers.