About Lee Valley
Lee Valley is a business that offers a wide range of products for activities such as gardening, woodworking, and leatherwork. Their tools and hardware are of high quality, particularly known for their Veritas brand of woodworking tools. The knowledgeable staff is eager to share their expertise, making the shopping experience enjoyable. The business has been well-regarded for its customer service and quality of products for many years. The stores are cozy and well-organized, making it easy for customers to see and feel the available items. There is a variety of products, including hand planers, cabinet saws, band saws, routers, and a wide selection of hardware for dressers and cabinets. There is also a dedicated wall for handles and other hardware, along with a section for gardening tools and solutions at the front of the store. Customers have noted the fun atmosphere, clean environment, and easy navigation around the smallish space. In addition to their physical stores, Lee Valley is primarily a mail-order business, providing convenient access to their products. Some locations have showroom stores, and those in Ottawa have the added advantage of the head office featuring an extensive showroom. While some prices may be higher, the value of being able to see and access a wide variety of harder-to-find products is notable. Customers appreciate the knowledgeable staff, who are great at answering questions and providing helpful service. Lee Valley also hosts seminars on various topics, which can be checked on their website. Overall, it is a place where anyone can discover something they didn't know they needed, making it a destination worth visiting again.
I recently began exploring veneering and entered the establishment to purchase a roll of oak; however, I was provided with exemplary service that surpassed my expectations. Although I did not note this gentleman’s name, I wish to express my sincere appreciation for the courteous and knowledgeable assistance offered in a genuinely respectful and non-patronizing manner. As a female customer, entering a hardware store and seeking advice can often be an intimidating experience due to the prevalence of condescending attitudes. Nonetheless, I left this store feeling empowered and confident because of him. I hope to cross paths with this gentleman on my next visit to express...read full review
It was fun.. clean.. smallish. Lots of things but easy to look around. Old Consumer's counter? My friend brought me in here.... Had no idea about it. Lots of parking.. right off the Queensway. Camping. Kitchen. Gadgets. Planter's dream. I guess if you need service, you presss a button and get a number! Like the old days! We spent a long time looking. Didn't buy anything but I have a feeling I'll be back. It was fun. Dog friendly too.
This is one of those great places anybody could go into and will find something they didn't even know they needed! We went in for 1 $22 item and came out with over $100, instead!! Hubby got his items and I got 1 for me!! The staff was knowledgeable and helpful. I can't wait to go back!!