About DrainPro
DrainPro is a well-known plumbing company based in Ottawa, serving both residential and commercial clients. They have a fleet of trucks ready to handle even the toughest jobs across the Greater Ottawa Area. Customers often praise their professionalism, courtesy, and fast service. Their staff, including Tyler and Matt, are known for their quick, tidy work and clear explanations. Recent work includes replacing a sewer line, installing a Backflow Prevention Device, and handling tasks like installing a kitchen faucet and replacing a laundry tub. Recent reviews highlight the company's fair prices, friendly staff, and thorough service. Customers have appreciated how quickly Tim arrives to unclog drains and how friendly and reasonable his service is. Others have praised Matt and Tim for their professionalism and quick work, especially when fixing a kitchen faucet, with clear explanations. Tyler is also appreciated for promptly replacing a leaky shutoff valve with excellent service. Newer reviews mention Matt's detailed work on installing a new discharge line for a sump pump, which involved digging and removing patio slabs. Customers noted that Matt, along with his brother and dad, provided a first-rate job. They also appreciated the transparency and thoroughness of the work, including a camera tour of their drains to help visualize the issues. Overall, DrainPro continues to be a trusted choice for plumbing needs in Ottawa.
Matt came to do the estimate on installing a new discharge line for my sump pump which froze last year. It involved a lot of digging and removing of patio slabs.
Drain pro is a family where Matt his brother and Dad showed up and they did a first rate job.
It included a heat line a bigger discharge pipe and dry well.
I have used a lot of plumbers in the last 3 years…these guys are now my plumbers going forward.
Matt from DrainPro is awesome!! He’s currently in my house as i’m writing this hahah but he gets the job done quickly and efficiently no questions asked. He also stayed in my quoted rate range. Highly recommend!
Really appreciated the thorough job and transparency in the work.
As a new home owner it was great to have our drainage setup explained to us while the work was being done and fascinating to get a camera tour of our drains to help visualize the problems we were seeing.
Will definitely call again if any future issues arise.