About Aqua Drain Sewer Services
Reviews for Aqua Drain Sewer Services
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Aqua Drain Sewer Services has been a trusted plumbing and drain service in Ottawa for over 50 years. As a locally owned and operated business, they are fully insured and compliant with WSIB, ensuring peace of mind for their customers. Aqua Drain is dedicated to customer satisfaction, completing each project only when clients are happy. Customers frequently praise Aqua Drain for their prompt and efficient service. One client noted the quick response to a main drain clog, highlighting the skill and communication of the technician who resolved the issue. Another customer experienced a flooded basement and appreciated how Aqua Drain inspected the problem, identifying a collapsed sewer pipe and clearing blockages with effective techniques. Additionally, Aqua Drain's employees are recognized for their professionalism and thoroughness. Feedback from a restoration company emphasized the politeness and communication skills of their technician, who consistently delivers quality work. The company also recently handled a flushing of all underground sanitary lines with video, with Gab, the driver/operator of the pump truck, being courteous and professional while explaining each step of the process. In a different case, a homeowner’s plumbing insurance connected them with Aqua Drain to replace about 25 feet of cast iron drain pipes under the basement slab that had deteriorated. Yanick, the owner, personally estimated the job and explained everything clearly. Lead plumber Nicholas showcased professionalism and went the extra mile, ensuring the external concrete asbestos pipe was secure, even requiring a second trip for parts. His willingness to answer questions and share plumbing tips impressed the customer. The crew’s camaraderie was evident, and their work on debris removal, concrete replacement, and cleanup was thorough. As a result, sinks now drain better than ever. Aqua Drain also demonstrated persistence when dealing with a seriously clogged drain pipe. Mark, the technician, was tenacious and courteous, finally unclogging the pipe after determined efforts, saving the customer from costly and disruptive measures. With 24-hour service and free, no-obligation quotes, Aqua Drain Sewer Services remains a reliable choice for plumbing needs in the community.
Today OCT 25TH we have our bathroom back.
Out of service since Oct 7th with another firm coming twice and a large bill nothing was done.They suggested a bathroom remake.
I phoned Aqua Drain and plumber came for one hour to survey problem and establish a way of repair or removal of old lead and cast pipes in our ceiling above our living room with limited access.
He returned the following morning with another MASTER PLUMBER
who had trained in England and had knowledge of remediation of
Old pipes(1930’s).
5 hours later with minimal plaster and lathe removal ,a MESSY JOB
They were able to brainstorm and retro fit PVC to code to existing pipes,
Removing...read full review
Scott and Steph dealt with a sewer back problem in my basement on August 26. Their service was professional plus they provided me with valuable info as to why the problem occurred and how to avoid a recurrence. Neil Baisi
Aqua Drain Plumbing Services replaced a burst pipe and outdoor hose bib for me and were very punctual, performed the work very professionally, and as the work was being performed in our basement home office very respectful and did an amazing cleanup of the dust and debris cause by the repairs. I honestly wouldn't have known that amount of work had been done. I was sent pictures by the plumber that allowed me to easily know the job was a complete success. We will definitely hire them again for any future plumbing needs.