Aqua Drain Sewer Services

Aqua Drain Sewer Services has been a trusted plumbing and drain service in Ottawa for over 50 years. As a locally owned and operated business, they are fully insured and compliant with WSIB, ensuring peace of mind for their customers. Aqua Drain is dedicated to customer satisfaction, completing each project only when clients are happy. Customers frequently praise Aqua Drain for their prompt and efficient service. One client noted the quick response to a main drain clog, highlighting the skill and communication of the technician who resolved the issue. Another customer experienced a flooded basement and appreciated how Aqua Drain inspected the problem, identifying a collapsed sewer pipe and clearing blockages with effective techniques. Additionally, Aqua Drain's employees are recognized for their professionalism and thoroughness. Feedback from a restoration company emphasized the politeness and communication skills of their technician, who consistently delivers quality work. The company also recently handled a flushing of all underground sanitary lines with video, with Gab, the driver/operator of the pump truck, being courteous and professional while explaining each step of the process. In a different case, a homeowner’s plumbing insurance connected them with Aqua Drain to replace about 25 feet of cast iron drain pipes under the basement slab that had deteriorated. Yanick, the owner, personally estimated the job and explained everything clearly. Lead plumber Nicholas showcased professionalism and went the extra mile, ensuring the external concrete asbestos pipe was secure, even requiring a second trip for parts. His willingness to answer questions and share plumbing tips impressed the customer. The crew’s camaraderie was evident, and their work on debris removal, concrete replacement, and cleanup was thorough. As a result, sinks now drain better than ever. Aqua Drain also demonstrated persistence when dealing with a seriously clogged drain pipe. Mark, the technician, was tenacious and courteous, finally unclogging the pipe after determined efforts, saving the customer from costly and disruptive measures. With 24-hour service and free, no-obligation quotes, Aqua Drain Sewer Services remains a reliable choice for plumbing needs in the community.