I want to recognize Tracy at LifeLabs for the incredible kindness and professionalism she showed me during one of the most stressful periods of my life.
On July 24, I came into LifeLabs for the first time to complete a urine analysis test related to a family court matter. I was extremely anxious, emotional, and determined to do everything I could to avoid missing parenting time with my daughter. I came in with a lot of energy and urgency, and I know I was overwhelmed.
Tracy didn’t dismiss me or become frustrated. Instead, she stayed calm, direct, and compassionate. She explained exactly what I needed, including that I required a requisition, and she did it in a way… read full review
About LifeLabs Medical Laboratory Services
LifeLabs Medical Laboratory Services is dedicated to empowering a healthier community by providing caring, efficient, and reliable healthcare services. Customers have reported positive experiences, from helpful parking attendants to polite staff at the reception who respect privacy. The staff is noted for their friendliness and kindness, ensuring a welcoming environment. Many clients appreciate the quick and timely service, often finishing appointments ahead of schedule. Employees are skilled and thorough, with special mentions of their ability to handle tricky procedures with care. LifeLabs continues to focus on high-quality testing and utilizes technology to enhance health care delivery, making them a trusted partner for patients and healthcare providers alike.
Reviews
This was my first visit to this location. My experience was very positive from the parking lot attendant who helped me finding my way to the employee that greeted me at the desk. She was polite, and her directions were clear and easy to understand and she was careful to respect my privacy. While waiting in my cubicle i could overhear other employees speaking to clients and everyone was friendly, polite and kind. I overheard an employee offering to cancel a patient’s appt in the computer when she expressed having difficulty completing the task.
Overall very good experience
Fastest medical experience I think I have ever had. On time down to the minute, and I got out of there before my booked appointment time was even up. The staff were very kind and thorough too.
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Hours
Location
16 O'Brien Street Unit 104, Orillia, ON L3V 5S2
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