Best Buy

Sep 2023

The staff was very informative, and helpful. I went in and they immediately helped out. Answered all questions I asked. Recommended me a very popular, and high-quality product. Will definitely use them again.

Sep 2023

I want to leave a review about a wonderful person who is an example of a true professional manager, this is Carter Li. I want to note his professionalism in communicating with clients, his patience, knowledge, he is so approachable and intelligently able to convey information or give advice, and most importantly, it is his incredible smile that he gives to clients. I believe that the Best Bay store receives great bonuses from having such an employee. We wish this young and promising person career success and friendly customers. THANK YOU!!!

Jul 2023

I am a very frequent Best Buy and Geek Squad customer. This location has consistently not been knowledgeable about their policies and processes. Went here to make a claim on my malfunctioning device, took an hour to fill out 1 form when I was the only customer - every single person I spoke to was clueless. Turns out my device was still under manufacturers warranty so I had to go back and pick up my device to deal with the manufacturer now. I think proper training on these processes would be helpful so there’s a bit more efficiency as this is not the first or second time. I only come here since it is the closest location but honestly go to Waterloo location instead of...read full review