Reviews for Jake's Computer Repair

Write a review

Jake's Computer Repair prioritizes customer understanding and a stress-free experience. They strive to be friendly and efficient, recognizing the importance of computers in people's daily lives. What sets them apart is their commitment to keeping customers informed throughout the repair process. They explain technical details clearly and ensure that customers feel comfortable asking questions. Jake's Computer Repair aims to build trust by providing transparent service with reasonable prices, leaving customers with a working computer and peace of mind. Customers praise Jake's expertise and willingness to help. He has successfully resolved issues over the phone, diagnosing and fixing problems with both old and new computers. Recently, he helped troubleshoot before a customer dropped off their computer and was quick to look at it once it arrived. He charged a very reasonable price and fixed the computer promptly. Jake also offers ongoing support after the initial repair, making him highly recommended for his helpfulness, knowledge, and commitment to customer satisfaction. Jake is noted for his excellent communication. One customer shared that he went beyond expectations by helping with technical questions about an iPad repair, even guiding them to another service. Another customer had a problem with a CPU and heatsink, and Jake not only fixed the CPU but also ordered new thermal paste and ensured everything was re-mounted correctly, saving them a significant amount of money. The owner runs his business out of his house, located at the edge of Kingston and Beam, making it accessible for those seeking reliable computer repair services.

More Reviews

Photos

Add a Photo

View All Photos

From Jake's Computer Repair

At Jake's Computer Repair, we aren't just fixing a computer. We meet with our customers, we talk with them, get a feel for what they need, and want. We want this to be a friendly process, and a quick one. We understand that peoples school, jobs and lives revolve around computer technology. What separates us from other repair shops is we keep you informed, through the entire process, and if you don't understand something that we are doing, we are quick to find a way to explain the repair. We cultivate an experience that will not cause fear of a high bill, or a even more broken computer but an experience that will leave you with a working computer, a low bill, and ease of mind in the future.