About Hero General Contracting - Roofing & Construction
Hero General Contracting is a fully licensed and insured roofing contractor serving residential customers in Oklahoma and North Texas. They specialize in roof repair and replacement, offering superior quality workmanship and reliable service at competitive rates. The company is also an insurance restoration specialist and accredited by the Better Business Bureau. In addition to roofing, Hero General Contracting provides a range of general contracting services, including carpentry, drywall, flooring, attic insulation, and fencing. Customers have praised their responsiveness, particularly after experiencing storm damage. They appreciate the company's willingness to work with insurance issues and help customers select suitable roofing materials within their budget. While some customers have reported minor issues with subcontractors and delays in completing certain tasks like gutter installation, the company has generally received positive feedback for its professionalism and commitment to customer satisfaction. They have also been commended for promptly resolving issues and addressing customer concerns.
(ORIGINAL REVIEW)PROS: They showed up on the day they said they would and replaced my roof quickly, they did a great job, they cleaned up after themselves better than expected (I found 3 total nails with the plastic caps), Jesse was amazing at getting more money from the insurance company for the supplement, they (allegedly) price-matched a higher quality Class 4 impact resistant shingle due to lack of availability.CONS: They used my wife's garden as their roof access point and destroyed several of her plants, not all of my solar panels worked after their subcontractor reinstalled them (and no-showed after being made aware of the problem and supposedly acquiring the parts...read full review
We hired Hero General Contracting to replace our roof after the April 19th tornado. They were very responsive. They came out quickly to give us an estimate. They helped us pick the perfect shingles, helping us keep everything in our price range. Our homeowners insurance lost our check in the mail, and made it out to the wrong mortgage company. Hero General Contracting was extremely patient as we sorted out the payment. Highly recommended.
We had our roof and gutters replaced by Hero and I am very pleased with the final product. Kirk was great to work with throughout the process. I would recommend them to perform any service needed.