Guardian Basement Waterproofing Plus Inc

Apr 2023

Complete charlatan. I bought a house with a transferrable lifetime warranty on basement waterproofing. Work done in 2008. I called Mr Irwin in March 2023 and advised of seepage and water issues. From first contact on phone, he was condescending, dismissive, insulting, and obviously not going to do anything. We agreed to meet at house to check issue. I went to house not once, not twice, but three times before he actually showed up. Apparently, the first two VERIFIED meetings were not important to him. Meeting him in person was even worse than the phone contact. He was argumentative, evasive, and confusing on what company DOES cover. So, if water is seeping in, but NOT...read full review

Mar 2021

Word to the wise... Do not use this company for any kind of service.I set an appointment for a quote for the following day and they never showed up. I had myself, the home owner and two different real estate agents waiting at the property for Steve. I called and left an voicemail 4 hours prior to the meeting to confirm the appointment, no response. I called at the time of the appointment for the company and the cell of Steve, left voicemail for both, no response. We waiting around for an hour at the property.Steve called me back 2.5 hours after the appointment to apologize and he gave an extremely lame excuse about his logging system not working properly. Steve lost my...read full review