About Caribbean Pools and Hot Tubs
Caribbean Pools and Hot Tubs is a family-owned business that has been serving customers since March 2001. They specialize in swimming pools and hot tubs, setting themselves apart from other companies. Customers appreciate the knowledgeable staff, who provide helpful advice without pushing unnecessary products. One customer praised their technical support for pool maintenance, while another found guidance for resolving cloudy water issues. The business also offers a great early April sale for mailing list members. Customers can get assistance with various pool-related queries, including repair kits for leaks in pools not sold at the store. Customers have praised the friendly and helpful staff, who are knowledgeable about different hot tub brands and don't try to upsell. One customer found the process of selecting a hot tub easy, with the staff member, Brian, providing prices within their budget. Another customer mentioned the excellent service from the staff member, Paul, who helped them with the startup and answered all their questions.
This is the ONLY pool company for us! We have tried multiple companies and Caribbean Pools and Hot Tubs puts them all to shame. Paul Brian Ben and Justin are all so knowledgeable, friendly and have each gone extra steps to ensure excellent results, by providing us with fast, reliable and very reasonable service with a smile every time and even gave us an overall education on our hot tub and in ground pool.
With so many choices available, I feel the urge to add to this company's list of super positive reviews. Thanks for taking the time to answer questions and leaving us with a feeling of total 100% satisfaction. We thank our lucky stars you are in business. You guys...read full review
We starting looking for hot tubs this past spring it was mind blowing details from brand to brand....making sure we made a good decision on a long awaited investment. We had visited multiple stores trying to sort through tubs. Brian made it so easy he knew the ins and outs of different brands and didn't try and upsell gave us prices so we could decide what was in our budget. He was truly great made it easy and actually cared we got something quality. Flash forward our tub was delivered everything went perfectly. Their service guy paul was the best he answered all our questions helped us start up and made everything super easy. Their customer service here has been great....read full review
I bought a pool and hot tub from Caribbean. They are friendly and knowledgeable. I recommend Caribbean over the other pool and hot tub places in the area. They have everything you need for your pool and hot tubs as well.