Leslie’s in Youngstown, Ohio, is a trusted neighborhood pool store that offers a wide selection of pool and spa products, including chemicals, cleaners, equipment, floats, and toys. Customers can enjoy complete pool care services such as free in-store water testing, cleaner inspections, and repairs with free in-store labor. Shopping is convenient through in-store visits, online orders with easy returns, or the Leslie’s app. The staff is generally knowledgeable and helpful, with many employees providing excellent customer service, including friendly assistance and helpful recommendations. The store also participates in the Leslie’s Pool Perks Rewards program, offering special deals and savings. However, prices for chemicals have increased significantly, mainly due to industry inflation, which some customers feel is driven by greed. Despite this, the store remains a reliable place for pool supplies and advice, with staff willing to assist customers even when they do not offer specific services like repairs, providing helpful recommendations for other companies.
Management and staff at the store are extraordinary! Brooke does an excellent job as does her entire team! Professionalism, knowledge, and all necessary resources are provided each and every visit to the store which allows our pool to always be in good order!
Usually very knowledgeable and helpful staff are on site. Occasionally, there will new someone new working that doesn't know anything. Great selection of products. Unfortunately, the entire pool and spa chemical industry inflates prices astronomically each year since the beginning of the pandemic. The only reason chlorine is now up 300% is greed. There has been plenty of time for the chlorine plant in Texas that was damaged in the ice storm years ago to recover. Companies need to share the burden of inflation with customers. Our money goes nowhere near as far but large companies still see increases in the percentage of their profits.
I have found my new pool place! It might seem like a small store, but it has a very comprehensive selection and can order what you need. They'll run labs on you water and the service is great and the staff friendly. As in everything, it's great to have "a guy" or "a place", and this is definitely the place for pools.
84 Boardman Poland Road, Youngstown, OH 44512
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