Best Plumbers In West Chester

“I had Ed Rike Heating and Air install a new two phase heat pump. The initial installation left a lot to be desired. After the system was initially turned on they did a quick cooling check and then hurried off to another appointment. Within an hour the temperature in the house went up three degrees. When I checked the condenser unit outside it was spewing water and coolant. I called and later that evening another technician showed up and stated the outside unit (brand new) had a fractured valve and shut down the system. This was a Friday evening and we were told they would try to source another new unit and contact me on Monday. We spent the weekend without cooling. Monday morning they contacted me and stated they had sourced a new replacement unit. After removal and installation they turned on the new unit. Initially it appeared to cool but after 15 minutes the unit switched over to heat. When I pointed this out they trouble shot the unit and found the thermostat had been reversed wired and when the unit switched to stage two it reverted to heating. Thankfully, this time they stayed around long enough to correct the problem. They stayed to verify the system operation and it has been cooling fine ever since. While the service team was pleasant and stood behind the new warranty, overall it was not a reassuring experience. I felt they rushed out before ensuring the system worked the first time. While I am aware that a potential manufactures faulty unit is not entirely their fault, they didn’t stay around long enough to find the valve or thermostat problems.“

“Ethan and Darryl did a great job at Busam Nissan! Ethan even went out of his way to speak highly of our dealership to a customer! Top notch!“

“We are a family of 5. Our water heater died and I called some guy a friend recommended. He came out and took a look and quickly said I had two options.....spend $650 to replace the whole burner assembly or replace the whole unit for $1,700. Not I'm not sure about you, but there is never a great time to spend $1,700 on an expense you didn't see coming, especially just before vacation. I thought maybe I should get a second opinion. So I went to website of the manufacturer of my hot water heater and found Tim's contact info. I explained the situation to Tim and he quickly said that he thought the issue was an inexpensive $10 part that needed replaced. Going into a holiday weekend Tim was slammed but said he could come out, but it would take a couple days. Having 2 daughters in the house and a wife who love a hot shower (I mean who doesn't) I called Tim back just to try and ask a few more questions as to what the timeline would be should it not be this inexpensive part. Tim recommended that I could do this myself and I only needed 2 tools. He walked me through it, looked at the text message pictures I sent and helped me. What an honest person! Someone looking to help first and do the right thing. This is the type of guy everyone in our community needs to support. This is the type of guy everyone needs the number to. This is the type of business person that I want to know and support. What a simple gesture that is so rare today. I would highly recommend Tim Ryan and would encourage everyone who reads this to save the number on his website. 5,000 stars.“