About Regency Hospital - Cleveland East
Regency Hospital - Cleveland East is part of a national network of critical illness recovery hospitals, providing specialized care for patients recovering from serious medical conditions. The hospital is dedicated to delivering high-quality care guided by medical directors and nursing professionals. It is a very nice, very clean and comfortable facility. The staff is extremely nice, knowledgeable, and attentive. They are always available for any requests, willing to help and assist with all needs. The food was great and the care received was perfect. Staff are very professional and take really good care of patients. The cheerful and helpful demeanor of the staff, including therapists and case managers, enhances the overall experience. The staff's professionalism, empathy, and readiness to engage with patients and their families are repeatedly praised. This makes the place worth having your family stay more comfortable. Overall, Regency Hospital - Cleveland East is highly recommended for anyone in need of comprehensive care during their recovery journey. The commitment, compassion, and expertise of the staff provide hope and comfort during challenging times.
My father is a current patient at Regency, and the staff is extremely nice. Everyone is always available for any requests. Diamond the reception is so helpful and pleasant, she knows everyone that comes through the door. She even noticed when I hadn't visited in a few days, which was surprising. Other facilities don't even know your name, or where your going. Joi who I believe is the nursing assistant was a Joy to have in my father's room for the week I encountered her. Her patience and personality just lights up the room. It's staff like this that makes the place worth having your family stay more comfortable. You barley find a hospital where all the staff speak and greet you.
I brought my husband here, and all of the staff did a great job. He got so much better in a small amount of time. I think this is a wonderful hospital!
This will be an honest review.
So thus far I would say don’t be admitted on the weekend. Like all hospitals most areas like pt, dietary, etc. are not open until Monday. Staff is extremely busy but very nice and helpful.
Most nurses and aides are excellent but overwhelmed by short staff.
Nursing and aide care provide far exceeds that of a regular hospital care. Except when patient load increases then they are short staffed. Some days I don’t know what happened but nurses and aides were taking very long to respond. At times waiting twenty five minutes to get bathroom assistance. A change of staff is more worried about rules than listening to your needs. I...read full review