Home Health Care near Valley View

“A preface to clarify that this 5-star review is distinctly for Apria’s local branch in Valley View, OH - a different experience from corporate fulfillment operations.

After a sleep study in December and consequent diagnosis of sleep apnea, I was prescribed a CPAP machine by my physician. I am completely new to this and don’t know how it works. I contacted my insurance and they listed Apria as an in-network medical device provider. I contacted Apria as they were the closest. I spoke to Pam and told her that I have a prescription for a machine, but have no idea where to start. She patiently explained the process for me and laid out instructions of what I needed to do. I did so and after a follow up, Pam explained that my CPAP machine is already on its way from their national fulfillment warehouse.

After finally receiving it and setting it up, I discovered that I was sent a used machine. I called Pam to explain. She said that she would alert the fulfillment office and someone from there will call me in a couple of days. That call never came, so I called Pam again. She said she would follow up and someone will call me back.

I then received a call from Scott, a respiratory therapist at my local branch. He explained that Pam told him what happened and that instead of dealing with the fulfillment office, they have a brand new unit at the office that I could swap my unit out for. This is exactly what I did.

While I would give Apria’s fulfillment center 1-star for 1. sending a used unit, and 2. lack of communication, the folks like Pam and Scott at our local office were very friendly and very helpful. Instead of making me jump through hoops to get my unit swapped out, they found an easier solution themselves. And I appreciate that!

ADVICE: If you need a CPAP device an are ordering from Apria, just make sure to insist that you expect a new unit!“

“For the short time I have been with Cornerstone it has been nothing but A1 service for me! The young lady that I have 5 days a week (Rosalind Oden) goes above and beyond. Rosalind make sure I'm well taking care of, great conversation, very professional and always making sure I'm on top of all my appointments. Thank you for sending her my way.“

“Harris Home Care exceeded my expectations! They responded within just a couple of hours and maintained great communication throughout the entire process. The pricing was fair, and the work was completed right away. I’m very impressed with their professionalism and efficiency. Highly recommend!“

“I am so grateful for the care provided by this organization especially for our nurse Betsy Frontino. She is incredibly kind, knowledgeable, and professional. She always takes the time to make sure my grandma is comfortable and safe during her visits. She truly goes above and beyond for us. It is rare to find someone who is genuinely compassionate. We are very lucky to have found her. It has been a wonderful experience.“

““

““

““

“We used Hummingbird for the past 2 years of Mom’s life and were very pleased with the care they provided. Karen and her team of health aides were attentive and supportive throughout. We enjoyed getting to know them all and were thrilled with the respite that we desperately needed. We knew Mom was safe and attended to during our absence. Samantha was so cooperative with our scheduling needs, and sent us quality humans to help care for Mom. Family members have used Hummingbird in the past, which is why we chose them, and we would call them again if needed in the future! Thank you, Hummingbird Home Care. ?“

““

“Noor is a great agency. I needed a place for my father to go for home care. They did everything they could to assist me with his transition. The office manager goes above and beyond for not just her patients but the hhas! I would recommend this agency to anyone who is need of a place of mind!“

““

“I am very pleased with the service I received from The Key home assist. Sheilon provided wonderful assistance and was incredibly helpful. My experience was positive from start to finish. I highly recommend their services to anyone in need of home assistance.“

“Nova is A New Home Care Agency. I have been employed since March and I Love the Company and the Direction the Company is going in. No Homecare Agency or Business is perfect. I am Pleased to say I enjoy working at Nova“

““

“Very professional and well organized agency, my son loves the staff and enjoys their caring companionship.
Thank you Comforting Hearts for helping make my life manageable.“

“My best friend who is 83 is being visited and cared for by this company. Angie is his angel, she takes very good care of him and he is so very appreciative of her visits. If you have a family member that needs some assistance in care, call this place.“

“Galaxy is an excellent source for your home health needs. The staff was friendly and very accommodating.“

“My mom was hesitant to begin having an aide but Nadine listened carefully to what my mom asked for in a helper/companion and found the found the perfect person to help her - a kind, reliable, patient and friendly woman with the variety of skills my mom needs. They hit it off from the first day, and it's gone well ever since, a huge relief to my sister and me. Nadine has been flexible and worked with us whenever we needed to adjust their schedule. Highly recommend her services.“

“I can’t say enough great things about A-Plus! From the moment we began services, the staff treated my loved one with kindness, respect, and professionalism. Every nurse, aide, and staff we interacted with was not only knowledgeable but also genuinely compassionate. They made sure we understood the care plan and were always available to answer questions or provide updates.

Their attention to detail, punctuality, and dedication to the well-being of their patients truly stood out. It gave our entire family peace of mind knowing that our loved one was in such capable and caring hands.

If you’re looking for a trustworthy, responsive, and deeply caring home health agency, I highly recommend A- Plus . They truly go above and beyond.“

“⭐⭐⭐⭐⭐
Maya Home Care is owned by very honest and caring people. They truly take excellent care of both patients and caregivers. Their kindness, support, and dedication really stand out. I highly recommend Maya Home Care to anyone looking for trustworthy and compassionate service.“

“Always enjoy shopping here always finds something I can not leave behind. Plus the young people are so helpful and friendly the make me smile.The store is clean very organized and prices are priced right!!“

“They took exceptional care of my mom while she was there. From the moment I called I was treated so kindly. Everyone truly becomes like family. Anytime my mom rang her call light, two people would show up within what felt like seconds. Incredible, kind hearted people. This is the best place for your loved one. It’s incredibly clean. They treat them with such respect and compassion.“

“The owner, Mrs. Love is a very personable and professional person whose first priority is the client. A situation came up with my care and she was on it right away with an immediate resolution. I didn't have to call everyday to get it done and was kept up to date on it's progression.

The aides that I have worked with over time have been great. I've had no issues with them cleaning, running errands, assisting with meals and general overall care. They are respectful and mindful of the treatment of your property. I HIGHLY recommend this service.“

“Stephanie was a great instructor. She was very knowledgeable and made it easy to learn the material. would definitely recommend!“

“Home Instead was able to start our service the day after I contacted them.The aides that have come so far have been professional, friendly, and supportive. I highly recommend them to anyone in need of their service. Also, there is never a gap in service. No one leaves until someone comes.“

“I have my dad there and it is a great company .the office Manager and the owner are so professional and I like it .you can trust them .“