About Valvoline Instant Oil Change
Valvoline Instant Oil Change in Reynoldsburg has built a reputation for great customer service and professional vehicle maintenance. Customers appreciate the friendly staff who explain services clearly without pressuring them to purchase additional services. Many reviews highlight the amazing team, with one customer noting the expertise of the technicians, especially in handling specific vehicle needs like the oil filter on the 3.6 Pentastar motor. Although some reviews mention long wait times, with one customer expressing frustration over a two-hour wait to start an oil change, the quality of service remains consistent and reliable. Customers value the convenience of the location and the availability of coupons, even though some feel the prices can be high despite discounts. Overall, Valvoline Instant Oil Change is trusted for its quick and easy vehicle maintenance, with many noting the friendly atmosphere and knowledgeable staff. There is still room for improvement in efficiency to ensure a better experience for customers.
The staff at the Broad Street location is friendly and knowledgable. I have been coming for just under a year and I am starting to recognize the staff. It's a great sign that there isn't heavy turnover. The service was convenient and quick. Thank you.
Always have a great experience with quick service here.
My engine developed an oil leak the same week I had my oil changed (it ended up not being a result of the oil change).
I opened a case with Valvoline customer service and received a call from the manager immediately. They invited me to stop by the same day. They thoroughly assessed the engine and determined the leak was not caused by the oil change, and advised the general area that it’s coming from. They were kind enough to top off my oil before I left. 10/10 customer service and a great crew of people at this location.
Ok experience the guy that was under my hood was a little woozy I had to tell him to put air in my tires which was crazy now as I think about it hopefully he did the fuel injection. When I pulled up he asked to go under the hood didnt tell me to turn my car off I waited a minute to see how long it was going to take for him to tell me to turn off my car. Some of these guys to realize some of us women know a lot and by me being a CDL trainer I was paying attention to a lot of the things he was doing.