About Valvoline Instant Oil Change
Valvoline Instant Oil Change℠ has been a trusted name in vehicle maintenance for nearly 40 years, offering quick, easy, and reliable services. Customers praise the convenient stay-in-your-car oil changes and the wide range of maintenance solutions provided. The staff are described as welcoming and efficient, delivering great fast service. While one customer noted a minor issue with oil spill, the overall experience is highly recommended by satisfied clients. The manager, Josh, is praised for going above and beyond, quickly diagnosing the problem and providing an acceptable solution, saving the customer time and money. Another customer was impressed by the exceptional spirit of the serviceman who attended to them, suggesting he should be a manager. However, one customer had a less pleasant experience on their second visit, citing an older gentleman's poor attitude as the reason for the lower rating. Despite this, the customer was still satisfied with the service they received on their first visit.
Dear Valvoline
I am writing to share some positive feedback regarding my recent visit to your Valvoline Instant Oil Change location.
I would like to highly acknowledge Shiann, the manager. Shiann was incredibly professional and extremely knowledgeable. She took great care of my vehicle and took the time to educate me on a few things regarding its maintenance.
Because of this excellent service, I highly recommend this location. Please pass along my sincere thanks to Shiann for her outstanding work.
Best regards,
Michael Rash
The service was really good I got out of there quick. I’d like to specifically give a shout-out to Dom. She was the only one there engaged while the others were standing on their phones. She did a great job on explaining services and explaining what she was doing.
Came Saturday morning to get oil change with my coupon lol.
Had the pleasure working with Brayden. It was a great feeling to interact with a young person that was professional, informative, and courteous. My Saturday off great because of Brayden. I wish in the times we currently live in that we had more people with great customer service skills
Thanks again