Heating & Air Conditioning / HVAC near Eaton

“Master plumber Ricky Maldonado from Bassett Plumbing came to our rescue yesterday after we had lost our “hot” water on a Sunday on Labor Day weekend! Which meant no hot water on the Monday the Holiday and when we did reach his office on Tuesday, they were booked solid but after hearing our situation they said they had one guy who could come after 6pm and see what he could do. We had a broke Navien tankless water heater which is great when it works but touchy if not maintained. Ricky ran a battery of tests and found three different error codes, and water inside the unit from a cracked heating exchanger that had leaked down onto the circuit board and shorted out several functions. So, he got Navien Technical Support on the phone and together they documented enough problems that the parts warranty costs would be so high… he talked them into giving us a brand-new unit with another full warranty! He left that evening to go home to his wife around 9pm. The next day there he was at our front door with the new replacement unit and had it installed in less than 3 hours! Labor costs seemed high $3,098.02 but we have hot water and a new heater. Thanks Ricky!“

“If you’re looking for someone who truly goes above and beyond, Rob is the guy you want for the job! From start to finish, Rob’s professionalism, knowledge, and attention to detail stood out. He doesn’t just “get the work done”—he makes sure it’s done right the first time, with care and precision.

What impressed me most is how much pride Rob takes in his work. He explains everything clearly, makes sure you understand what’s going on!!

Thanks again!
Mark G“

“I had an air conditioner that I thought needed replaced but he came out and told me That they could work on it, and get a few more years out of it ! So happy with the money I saved!They are very professional and I’m very happy with the work they do! I highly recommend their services.Best heating and air company out there by far!“

“Reliable and honest worker who charged a reasonable rate and didn't try to over sell me. My new go to hvac service company!Services: Heating system maintenance“

“Mike was incredibly knowledgeable, helpful, and efficient. He was great to work with!!“