About McSwain Carpets & Floors
McSwain Carpets & Floors offers excellent customer service and product knowledge, with honest and sincere explanations of products' benefits and potential weaknesses. Their skilled workmen provide perfect installation, and their partnership with Costco provides a seamless and profitable experience for customers. Customers praise the helpful and knowledgeable salespeople, who are not pushy and provide all the time needed to make a big decision. The installation process is described as excellent and professional. Customers express satisfaction with their new flooring and the overall experience of working with McSwain Carpets & Floors.
Quincy my sales rep was extremely knowledgeable about what flooring would be best for my home. When I described the color, she went straight to the perfect one! She educated me on the process and checked in thoughout the way. Tommy my installer was very efficient, excellent craftsman, and cleaned up afterwards.
I went through Costco and they got me in contact with Mark at McSwain. Mark was excellent to work with. He took the time to discuss what I was needing and then made the best recommendation.
McSwain couldn’t have been easier to work with! From the sales staff to the installers! Everyone paid attention to my requests and preferences. The installers were extremely professional and kind. They did a fabulous job with the installation and cleaned up after each day.