About McSwain Carpets & Floors
McSwain Carpets & Floors offers excellent customer service and product knowledge, with honest and sincere explanations of products' benefits and potential weaknesses. Their skilled workmen provide perfect installation, and their partnership with Costco provides a seamless and profitable experience for customers. Customers praise the helpful and knowledgeable salespeople, who are not pushy and provide all the time needed to make a big decision. The installation process is described as excellent and professional. Customers express satisfaction with their new flooring and the overall experience of working with McSwain Carpets & Floors.
We had a fantastic experience working with Mark Lawson from McSwain Carpet through Costco. Mark was kind, attentive, and made the entire basement carpet installation feel effortless. His team worked quickly, stayed on schedule, and delivered beautiful results.
It’s rare to find someone who combines professionalism with genuine care, but Mark absolutely does. Highly recommend him and his crew — they made this project easy and enjoyable.
Excellent service from selection to installation. The salesman and the installers were very professional and courteous. The carpet is an excellent quality and the expertise of all involved was truly appreciated.
Very happy with my salesperson Quincy Brown. She’s been so responsive and knowledgeable. Highly recommend her! Also my installation was today and Ton did an excellent job. Everything is perfect! Thank you!