About Bockrath Flooring & Rugs
Bockrath Flooring & Rugs is a family-owned flooring store that has been serving customers for generations. They offer a wide range of flooring options, including hardwood, which recent customers praise for their expert installation that exceeded expectations. The team of professionals is dedicated to providing high-quality work, with one customer describing their new hardwood as old style real work perfected. The store also features a unique Rug Studio, created in 2015, where customers can customize rugs to fit their specific room dimensions and shapes using any carpet sample from the showroom. The team of rug artisans cuts and binds the chosen carpet to finish the rug, offering a personalized touch. Customers have appreciated the helpful and friendly staff, with some taking home carpets to try before making a decision, and others receiving thoughtful gifts like candles. Recent reviews highlight the professionalism and care of the employees, who recently installed a new bathroom floor and did a fantastic job. Customers also mention their positive experiences with the store’s customer service, from start to finish, and the quality of products offered. Many customers have praised the installation of LVP flooring, noting the installers' thorough work with no damage to walls or trim, and the finished product’s great appearance. One customer appreciated the expertise of Dave, who guided them through selection and coordinated every step, with installers Rich and John working tirelessly to move furniture and produce a perfect installation without damage. Overall, Bockrath Flooring & Rugs is known for excellent customer service, a wide variety of flooring options, custom rug creation, and professional installation, making it a top choice for all flooring needs.
Bockrath installed my new flooring in the main living space and carpet in the bedroom. Service and sales were EXCELLENT. People couldn't be nicer or more professional. I am very happy with my purchase and recommend them highly!
Doug and his staff were able to quickly schedule me with a carpet installer this November before the holidays. I had some basement water issues earlier in the year and contacted Doug about having my carpet and a new pad reinstalled. I had been able to save the carpet and dry it and I had removed the old pad since it was 13 years old, when I purchased it from Bockrath Carpet.
The carpet was fine and Eric was able to stretch and reinstall the carpet and recommend a fiber dry carpet cleaning company. I have purchased carpeting and flooring from Doug and his family the past 25 years and will continue to be a customer and recommend them to all my friends.
I stopped into their showroom and Lisa greeted me almost immediately. I told her what I needed for a living room. Since I have no idea how to shop for carpet I left it up to her. After showing me several types of fabric and colors I picked out the one I wanted. I felt the price matched the type of carpet she showed me. Very reasonable. Every employee I came in contact with was just like Lisa. Friendly and polite and very professional. I highly recommend Bockrath.