About The Waterworks
The Waterworks, a reputable plumbing company in Columbus, Ohio, has offered dependable full-service plumbing solutions to both residential and commercial clients since 1935. With a strong commitment to customer satisfaction, their certified service professionals arrive on time and clearly explain their work. The company hires nice and professional people, ensuring thorough and transparent service. The Waterworks provides superior care, better value, and outstanding results, supported by industry-leading guarantees and prompt response times. Customers have consistently praised the company's services. One reviewer highlighted a "great experience" with a technician named Rob Webb, who quickly resolved a clogged kitchen drain. Another customer noted that a technician named Chuck performed a variety of tasks during a semi-annual maintenance service, including fixing a whistle sound in the furnace and checking all vents. Chuck was described as highly knowledgeable, ethical, and helpful, answering all questions and making the visit enjoyable. Another customer appreciated the friendly technician, stating that in today's world, friendliness makes a big difference. They found the pricing reasonable compared to previous quotes, and the repair was completed quickly. Austin was also mentioned as a punctual and professional technician, working effectively with his Commercial counterparts to fix an underground leak. Overall, customers highly recommend The Waterworks for their expertise and comprehensive services, expressing a willingness to use them again without hesitation.
Waterworks is the company that comes through every time. The representative is cordial, respectful, on-time, calls ahead before arriving, and completes the job efficiently. Tina at the office is friendly, upbeat, and understanding regarding my situation. She is thorough in taking notes to know what the condition is so that the representative knows the situation. Today, Kevin came to clear my clogged kitchen sink. He knew exactly what to do and he made sure the clog was cleared. He spent the better part of two hours with his equipment cleaning the rust from the pipes. He explained what he did carefully, applied the $35 coupon to the amount, and made sure everything was...read full review
A big shout out to Chuck, my technician from WaterWorks. During a semi-annual maintenance service, Chuck performed a variety of tasks, including fixing a whistle sound in my furnace, checking all the vents, and watering down my air conditioner with a hose. He also helped me put away the hose when he was through. He was highly knowledgeable, very ethical, and truly helpful throughout his visit. He answered my questions completely and was not bothered by them and in fact welcomed them. I highly recommend WaterWorks and plan to request Chuck again in the future! When technicians are this good, you don’t forget them.
The tech that came out was extremely friendly, in the state of our world today, that makes a huge difference to me personally. The price was reasonable compared to a previous quote they was about $1000 more than waterworks. The repair was quick and the leak has been resolved and I'm very happy with the work that was done.