UH Cleveland Medical Center Emergency Room has received positive feedback for its compassionate and efficient care. Families appreciate the staff's kindness and understanding, especially when dealing with patients who have special needs or are in crisis. The team is noted for their patience and ability to make patients feel comfortable, even during stressful situations. The staff is really nice and helpful, and the doctors are actually listening to your problems and trying the best solution. Everyone was so calm and good at their jobs and attentive. The process is smooth with regular updates. The food was great and fresh, and the room was nice and clean. Overall, the emergency room is recognized for its professionalism, supportive environment, and commitment to patient care, making it a reliable choice in urgent situations.
My father who is battling cancer, was sent here by his doctors because his kidneys are damaged from the chemotherapy he was on. Due to the damage he is incredibly swollen to the point he can hardly walk and is struggling to breathe cause he has pneumonia too and they wanted to get him admitted to siedman since he is in such bad shape.
My 75 year old father and mother sat in the ER waiting room for over 9 1/2 hours before they were seen.He is extremely sick and was absolutely miserable.He wasn’t the only one either. Another gentleman was there before them with chest pains with a history of heart attacks and he was still waiting to be seen when they took my parents… read full review
Nov 2025
1.0★☆☆☆☆
The nurses in the intake/triage area need to be stripped of any medical license- this isn’t even a matter of bedside matter or rudeness at this point. I was actively fading in and out of consciousness and the nurse told me “Can you lift your shirt up I’m going to take a picture” instead of telling me they need to do an EKG. This is genuinely an abominable way to word things and had someone been a victim of assault this could have been severely traumatic or triggering for them. Super condescending staff that makes you question why on earth they would enter the medical field. I was freaking out (as I was having a medical emergency and thought that I was dying) to… read full review
Nov 2025
1.0★☆☆☆☆
Was referred to go to this ER due to pneumonia. Oxygen level was low, never offered an oxygen line or breathing treatment. Sat there forever waiting for second antibiotic in IV. Was there from 5pm- almost midnight, never offered any water. Blood pressure has to tangle you up because it is located on the right side instead of left. IV machine constantly beeping, girl didn't know what she was doing, press a button walk away and starts all over again. They wanted me to stay overnight due to being immunocompromised. I told them no and signed papers, better off at home sitting on something softer than plywood and able to drink liquids. Wasn't being checked on anyways.… read full review
