About Mayes & Sons Plumbing Co.
Mayes & Sons Plumbing provides dependable plumbing services across Cleveland, Cleveland Heights, Akron, Warren, and Northeast Ohio. Their team handles a wide range of issues, from minor drain clogs to water heater installations. Customers praise the technicians for their professionalism, kindness, and thorough work. Technicians like Alex, Preston, and Matt are described as punctual, knowledgeable, and efficient, often going above and beyond to ensure customer satisfaction. They are also recognized for their respectful attitude, clear explanations, and quick responses, even when dealing with challenging situations like home warranties. The team is noted for working in a timely manner, cleaning up after themselves, and demonstrating integrity. Customers appreciate the caring and understanding approach, with some mentioning that the company’s staff is caring, friendly, and dedicated to quality service. Overall, Mayes & Sons Plumbing is seen as a reliable and friendly company committed to providing excellent plumbing solutions and outstanding customer service.
I submitted my home warranty claim and received a call same day from Mayes and Sons to schedule my service visit for the next day for my Clogged Toilet issue. My service technician, Alex, tried everything he could to unclog the toilet and when all his efforts failed he called in another technician that had a heavy duty sewer snake. Gene's equipment did the trick! Both technicians were very friendly, answered my questions, and explained what they were doing as they went along! I highly recommend Mayes and Sons Plumbing Company!
Fast service and very professional! Quality work and great price. Thanks!
Alex was awesome to work with. He was knowledgeable, professional and his customer service skills were on point. Many thanks for fixing our basement!