About Independence Urgent Care

Independence Urgent Care is a highly regarded medical facility that has consistently provided excellent care to its patients. According to the reviews, the doctors at the clinic, Dr. Jack Rutkowski and Dr. Rob, are described as extremely knowledgeable, compassionate, and attentive to their patients' needs. The front desk staff is also praised for being personable, friendly, and helpful. Patients have expressed their appreciation for the easy appointment scheduling and the referrals to the best specialists when necessary. The clinic is described as "very patient-oriented," where patients are treated like family. The doctors are commended for listening to their patients and addressing their questions and concerns thoroughly. However, one patient had a less than satisfactory experience during the week following Christmas, when they were unable to leave a message or reach the clinic due to a full voicemail box. This incident highlights the occasional challenges the clinic may face in managing high patient volumes, especially during busy holiday periods. Overall, Independence Urgent Care is highly regarded by its patients for its exceptional medical care, compassionate staff, and commitment to addressing the needs of its community.

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Independence Urgent Care
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Reviews for Independence Urgent Care

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  • Apr 2026

    10/10 i love the staff the girls are so cool and attentive! I went for asthma and as soon and she heard a wheeze she ran for the doctor! The doctor was amazinggg Hella funny and listening to my problems. Im so excited to make him my primary care! And he is Black friendly! It is extremely hard to find a doctor who truly cares about your health regardless of your skin color!

  • Feb 2026

    Dr. Robert and Dr. Jack are phenomenal doctors. They are old school they care about you as a human and they listen to all of your problems and prescribed what you need accordingly I have been going to this facility to see Dr. Robert for over 10 years and so does my husband if you want a good doctor that treats you like an individual and not just a number I highly recommend going to this facility

  • Jan 2026

    Doctor Rob is a very good doctor and helps in getting you whatever you need. The office isn't close to my house but its worth going there. He's a doctor that cares about his patients and doesn't just try to push you out the door. If you've been on meds that have worked for you in the past, hes a doctor that is willing to give them to you and doesn't try to push you into taking something. I see these bad reviews, but he's a doctor and very busy.

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards gender-neutral restrooms

Location

4400 Rockside Rd #2100, Cleveland

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