About Independence Urgent Care

Independence Urgent Care is a highly regarded medical facility that has consistently provided excellent care to its patients. According to the reviews, the doctors at the clinic, Dr. Jack Rutkowski and Dr. Rob, are described as extremely knowledgeable, compassionate, and attentive to their patients' needs. The front desk staff is also praised for being personable, friendly, and helpful. Patients have expressed their appreciation for the easy appointment scheduling and the referrals to the best specialists when necessary. The clinic is described as "very patient-oriented," where patients are treated like family. The doctors are commended for listening to their patients and addressing their questions and concerns thoroughly. However, one patient had a less than satisfactory experience during the week following Christmas, when they were unable to leave a message or reach the clinic due to a full voicemail box. This incident highlights the occasional challenges the clinic may face in managing high patient volumes, especially during busy holiday periods. Overall, Independence Urgent Care is highly regarded by its patients for its exceptional medical care, compassionate staff, and commitment to addressing the needs of its community.

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Independence Urgent Care
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Reviews for Independence Urgent Care

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  • Dec 2024

    I thank everyone at Independence Urgent Care. Especially my doctor, Dr. Jack Rutkowski & his front desk personnel specifically Crystal for the help I couldn't receive elsewhere due to holidays. Thank you!

  • Mar 2024

    Very patient oriented. Your treated like family. Appointments are easy to get and if you need to see a specialist they send you to the very best. Both Dr's are amazing and they listen to you and your needs. The front desk staff are personable and friendly.

  • Dec 2022

    Doctor Rob is extremely knowledgeable and compassionate in addresses my questions and concerns. The staff is always very professional and very helpful. Independence Urgent Care is the only place I go for my day to day medical needs. Thank you to Dr. Rob and Staff.

Hours

Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed

Tips

accepts credit cards gender-neutral restrooms

Location

4400 Rockside Rd #2100, Cleveland

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