Walmart Vision & Glasses

Nov 2023

I read some of the reviews and wondered if I should look at eyeglasses at this location. I still went and couldn’t have been treated any nicer by Liz and the other associate working. I found out that my insurance was not accepted by Walmart. This didn’t stop Liz from trying her best to help me. She said they could offer me a 10% discount and still probably be able to offer a great price. She was correct. The store could offer me a price less than I was quoted at other locations using my insurance. I would recommend the Colerain location highly.

Dec 2022

My daughter has a severe astigmatism. Her Rx changes quite often. She is a 2nd grader and her 1st grade year was almost completely online. I received her new Rx on Tuesday, Wednesday we selected new frames. We received them today. Amazing! They even spent extra time with her to make sure the fit was just right. She's a tiny little peanut.Pre-Covid it took a solid 8-10 days to get glasses. Mid covid... Less than 5 days. That's incredible.

Dec 2019

My husband and I came in to get him new lens because his new ones were messed up. Brandy was very rude and trying to tell us how hes cleaning his glasses improperly. Don't tell how hes cleaning his glasses. Hes had glasses for years he knows how to clean them properly. Then she goes on to say their location isnt where he got them this is where her rudeness got crazy being rude with a mean tone in her voice bc he couldn't remember what location. At the end she finally gave us what we needed new lens. Brandy was beyond rude and doesn't treat all customers equally. We are never going back to that location for anything.