About The Drain Smith
The Drain Smith is a locally-owned Cincinnati plumbing company that provides top-notch services for residential and commercial properties. Reviewers praise their professionalism, politeness, and attention to detail. The team is quick, communicative, and fair with their pricing. Their work is of high quality, and they take extra care to minimize mess and disruption. One reviewer was particularly impressed with the end result, saying their drain liner looked like a new pipe. Another reviewer appreciated the competitive pricing, with a quote 40% lower than the next best offer. Recently, the team showed great dedication by responding quickly during bad weather, with Bob arriving at 6PM on a rainy Friday to help with backed-up drains and a failed sump pump. Their communication is clear, work is fast and done right, even on short notice, and the staff are always professional and easy to talk to. Dylan and Luke also came within 24 hours to diagnose and fix an expensive water bill issue, saving thousands of dollars. Additionally, Jay and the crew helped a customer understand and plan for a plumbing problem, providing trustworthy advice. Overall, The Drain Smith is a reliable and skilled plumbing company that consistently goes above and beyond to ensure customer satisfaction.
I’ve had work done by The Drain Smith multiple times now, and every single time they’ve come through exactly when I needed it. Most recently, with all the bad weather we’ve been having, my drains started backing up and my sump pump failed. It was pouring rain on a Friday, and Bob showed up at 6PM to make sure my house was taken care of. That kind of dedication and response time is hard to find. The communication is clear, the work gets done fast and done right, and even on short notice, there are no issues. Always professional, easy to talk to, and willing to answer any questions I had. It’s not often you find someone this dependable and easy to work with. Highly recommend. Thank you so much, Bob, for the work you do.
Dylan and Luke came out with less than 24 hours notice to help me diagnose an expensive water bill. They were very thorough and found the root cause, which they quickly fixed. Using them helped me save thousands of dollars on a repair (recommended by another company) that I clearly didn’t need to make. Thank you!
Had a plumbing issue and couldn’t get a straight answer that I trusted. Jay and the crew were knowledgeable and helped me come up with a plan that I understood and could afford. 10/10 would recommend