Nerd Patrol

Apr 2025

My work laptop unexpectedly went down. I took it into Nerd Patrol. They called me the same day I dropped it off with the diagnosis. Unfortunately the diagnosis wasn't good; my laptop was dead and it did not financially make sense to fix it. The good news was that even though my laptop was dead, they were able to get my data off it.

I felt the diagnosis fee and data recovery price were very fair and the turnaround time was excellent. I would definitely recommend Nerd Patrol to family and friends.

Aug 2024

My husband's laptop had a cursor that kept jumping to the left corner of the screen or was disappearing altogether. Quite often, I can fix issues like this myself, but I tried every method I could find to correct it on the internet with no luck.

The Nerd Patrol fixed the issue within a day and his laptop is running beautifully now. The repair was done for a very reasonable price.

We have used The Nerd Patrol several times over the past few years and they have always fixed the issues. I'm thrilled to have them as an invaluable resource.

Aug 2020

Overall good experience. They did what needed to get done even though my computer issue was on the more complex side. The turnaround time for my computer was a little over 2 weeks, which was frustrating, but they had to order a new part and covid delayed that most likely. The reason I can't give 5 stars is because their communications with customers seemed poor. I had to be the one constantly calling them when 9 days pass and I get no updates or price estimates. Overall good experience, the communication just could be better.