Alec was very nice and professional! Took time to explain things and didn't rush when I was explaining my situation. You could tell that this company truly cares not only about the job but about their customers also! I would highly recommend them for any heating and air conditioning services!! To sum it it up. They're a small company that goes above and beyond what other companies do! Probably the best company I've ever dealt with!
About Knock Knock HVAC, AC Repair & Furnace Repair
Knock Knock HVAC, AC Repair & Furnace Repair is a trusted provider of HVAC solutions in Cincinnati, OH, dedicated to ensuring comfort for both residential and commercial clients. The team is known for its use of high-quality parts and equipment, along with exceptional service. Customers appreciate the thoroughness and transparency of the staff, particularly Cooper and Alec, who provide valuable insights without pressuring clients into unnecessary purchases. They offer free second opinions and assist with financing options, making the process easier for homeowners.
Clients have praised the team's professionalism and knowledge, noting that they explain issues clearly and answer all questions. Whether it's diagnosing air conditioning problems or installing new heating and cooling systems, the team works efficiently and respectfully. Many reviews highlight the clean, professional installation of new furnaces and air conditioning units, with quick turnaround times. With warranties included on all services, Knock Knock HVAC is highly recommended by customers who value honest, reliable, and friendly service.
Reviews
Had an excellent experience with the guys. They answered the phone, had clear communication, very prompt and timely with repairs and helped me understand the whole process. Alec was a true professional and insisted on soldiering through the repair on my condenser in the middle of a summer downpour. It was a great first experience, and I will call these guys without hesitation for any future needs. I highly recommend Knock Knock HVAC.
We had our A/C go out on a Monday evening, so I called Knock Knock first thing Tuesday morning. They had Cooper out that afternoon to diagnose the problem, and by that evening he had presented me with several options and quotes.
On Thursday morning, Cooper, Alec, and Max arrived at my house around 7:00 a.m. to install the new system. They worked all day and didn’t leave until the job was completely finished around 7:00 p.m. Throughout the entire process, I was impressed with Knock Knock’s professionalism, communication, timeliness, and dedication.
A big thank you to Cooper, Alec, and Max for making a stressful situation much easier. 5/5—highly recommend!
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Hours
Location
4740 Dues Dr A, Cincinnati, OH 45246
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