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Greater Cincinnati Behavioral Health Services (GCB)

2.1 61 reviews
Addiction Medicine, Counseling & Mental Health, Psychiatrists
Overall rating
2.1
out of 5
61 reviews
5 star 22%
4 star 6%
3 star 1%
2 star 7%
1 star 64%

About Greater Cincinnati Behavioral Health Services (GCB)

Greater Cincinnati Behavioral Health Services (GCB) is a business that provides assistance for individuals dealing with mental health issues. Doctor Tracy Scales, one of the professionals at GCB, is praised for treating clients with respect and humanity, which is highly appreciated in the mental health field. A case manager at GCB, who has been helping an individual since January 2023, is also highly regarded for their helpfulness and kindness, being described as the best case manager the individual has ever had. In comparison, Talbert House is mentioned as not being as satisfactory. Overall, GCB is commended for their services and is thanked for the positive impact they have on their clients' lives.

Jun 2026
2.0
I'm only giving a review because I feel I was so let down. It's been 3 weeks since my case worker switched me and my mental health is taking a hit. First she just no called no showed, then she no showed responded with her next appointment was too important to miss and then again she. Ignores me. I'm moving there's issues I don't understand, they front desk is asvoiding my calls, they keep putting me to supervisor on vacation.
Three weeks, and not one time has anyone apologized, checked on the housing situation and now I feel bad for bugging them, I'm a mental health patient, is this OK am I being over sensitive
Jul 2024
2.0
Well... I see that I'm not the only one who hates this place.

First off, my therapist is great! I appreciate him for all the help he's provided.

The administration of this place, however, is an entirely different ball of wax. They are absolutely the worst. Everything from scheduling to managing payments. For three weeks now, they've not been able to process my payments. There's apparently no way to pay online. There's been so much turn over in the staff, it's bonkers!

How do they stay in business? Oh... State subsides, that's how. Christ!
Jul 2024
2.0
My son is with this organization and when they change his service porvider/ case manager, they never inform him. Also, the case manager doesnt keep intouch with their clients. They have felled to properly serve.
Photos of Greater Cincinnati Behavioral Health Services (GCB), 1501 Madison Road,  Cincinnati
All 8 photos

Hours

Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed

Location

1501 Madison Road, Cincinnati, OH 45206

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Greater Cincinnati Behavioral Health Services (GCB) · 1501 Madison Road, Cincinnati, OH 45206

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