About Kessler Heating & Cooling
Kessler Heating & Cooling has been a trusted choice for many customers for over a decade. They offer professional service with knowledgeable technicians who take the time to explain options and communicate effectively. Recent reviews highlight their commitment to quality, with technicians quickly resolving issues and ensuring customer satisfaction. Customers appreciate the respectful approach, including wearing shoe protectors in homes, and the fair pricing without upselling. Many have relied on Kessler for years, using their services for annual furnace and AC maintenance. Technicians are noted for being on time and friendly, providing excellent service at competitive prices. Some customers have specifically mentioned the professional help received regarding warranties. However, suggestions for improving technician uniforms to enhance comfort during hot weather have been made. Overall, Kessler Heating & Cooling is recognized for their integrity, experience, and dedication to reliable HVAC service, making them a popular choice for many.
Our daughter has a condo locally and has a service contract with Kessler. In the midst of the cold winter, her heater blower motor failed. The service tech was at her place within 4 hrs. It was a Sunday! Great service. However, he made a slight error that caused an increase in electrical consumption. When we called them about it they were on-site within 4 hrs. They quickly fixed the problem (at no charge) - even giving her a credit on her account for the increased electricity consumption. Everyone makes mistakes - but Kessler owned up to it and fixed it quickly. You cannot ask for more.
Dan has been my service person the last several times Kessler has sent someone out. He's great, gives advice but isn't pushy. Made great recommendations to keep my system up and operational. Been using Kessler for the last 15 years and will continue. If you need heating and air and you're in the Pickerington area, I highly recommend giving them a call and asking for Dan.
Kessler has service our HVAC for several years. Their prices are good and their technicians are fantastic. Great technical knowledge and even better on customer service. Highly recommend!