About Lowes 3360 Delivery Dock
Lowes 3360 Delivery Dock in Yorktown Heights, NY, is a business that values its customers and the community. The team, including Sean the manager, Dasha in customer service, and Erik on the floor, provided exceptional service to a local non-profit organization, My Brother Vinny. They helped the organization stretch the value of a grant for flooring and ensured a smooth delivery process. The paint department, with associates like Pamela, is specifically praised for their helpfulness and knowledge, even going above and beyond to assist in other departments. Another customer had a negative experience at Home Depot but found the Lowes team to be incredibly helpful, patient, and accommodating. As a result, they moved $10k worth of business from Home Depot to Lowes. Overall, the business is highly recommended for its outstanding customer service and commitment to the community.
Special thanks to this winning team from Lowe's in Yorktown Heights, NY (Dasha, Erik & Sean) . I just purchased flooring for MBV2 in Lagrangeville as part of our Dutchess County Grant project. They made it possible for us to stretch the value out of our grant. Phase one, 2400 sq. feet of flooring will be delivered for installation. ❤️ Please take the time to complete the store reviews when shopping. It makes such a difference when employees work so hard. My review - It is my pleasure to take the time to complete this survey this evening. The staff you have employed at this Lowes location from Sean the Manager to Dasha in Customer Service and Erik on the floor were beyond exemplary. As the Founder/Director of a Westchester based nonprofit that furnishes homes for the homeless veterans housed in NYS value and an exceptional product is so important. I decided to take a trip to Lowe's to look at the flooring needed for our new warehouse. We needed stock that was reasonably priced, durable and within our budget. Immediately on the floor Erik offered me assistance. He was able to pop into his handheld device the exact amount of stock I would need for the flooring. After speaking with the store Manager Sean who has made it known in the community how much Lowe's values our nation's First Responders and Veterans, we made the purchase that was completed by Dasha in Customer Service. Talk about a winning team. Dasha immediately processed an order that I have no doubt will be delivered to our warehouse with ease. On Memorial Day weekend, so many celebrate the holiday season, but I know Lowe's honors those that serve and remembers the true meaning of this holiday. By helping our organization, you have ensured that homeless veterans in your community will have furniture stored in a warehouse that is cleaned and tidy. Thank you sincerely for supporting us at My Brother Vinny. Paula Miritello Founder/Director. www.MyBrotherVinny.org
The paint department is specifically Great compared to Home Depot, Associate Pamela frm paint not only helped me with my paint but helped me in two other departments that she doesn’t even work in, Management needs to put 12 more of HER in the building!! She’s the best.